Category Archives: All Categories

RAMSS Outage

Posted on July 12, 2011 by Brian Lesser

At roughly 3:30AM this morning the RAMSS database started reporting errors and the systems became unresponsive.  As a result RAMSS is not available. We will likely have to restart and test the database system before RAMSS can be made available … Continue reading →

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Mail Delivery Backlog – Resolved

Posted on July 4, 2011 by Brian Lesser

The E-mail queue backlog was cleared at roughly 9:45 pm today. E-mail message delivery has returned to normal. Continue reading →

Posted in All Categories, GroupWise, RMail | Tagged , , | 2 Comments

Mail Delivery Backlog

Posted on July 4, 2011 by Brian Lesser

As of roughly noon today, the servers that filter mail arriving at Ryerson for junk mail and viruses are processing mail more slowly than normal due to a large amount of backlogged mail Continue reading →

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Access to Major Systems Restored – July 3, 2011 – 5:30 pm

Posted on July 3, 2011 by Casey Carvalho

At 3:45 pm, July 3, 2011, access to major systems including R-Mail and my.ryerson.ca was interrupted again due to a problem with a redundant link on the firewall cluster that protects those systems. Continue reading →

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Access to Major Systems Caused by Data Centre Firewall Problem – July 3, 2011 – 2:39 pm

Posted on July 3, 2011 by

At 1:45 pm, July 3, 2011, access to major systems including R-Mail and my.ryerson.ca was interrupted due to a problem with a redundant link on the firewall cluster that protects those systems. The problem was resolved @ 2:53 pm. Access to … Continue reading →

Posted in All Categories, eHR, eResources, LDAP, my.ryerson, RAMSS, RMail | 5 Comments

RU-VPN service outage, June 29 2011 16:10 PM – June 30 2011 09:00 AM

Posted on June 30, 2011 by Casey Carvalho

RU-VPN service was unavailable from Wednesday, June 29 2011 16:10 PM to Thursday, June 30 2011 9:00 AM due to an application failure. Continue reading →

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Groupwise Post Office Outage (CSC and PO1)

Posted on June 23, 2011 by Brian Lesser

Overnight, one of the Groupwise Post Office servers became unresponsive. The post offices affected were CSC and PO1. Continue reading →

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GroupWise Post Office 2 Outage

Posted on June 21, 2011 by

The server hosting GroupWise Post Office #2 froze at 2:58 pm today. Continue reading →

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Groupwise Access and Performance Problems

Posted on June 20, 2011 by Brian Lesser

Following Saturday’s upgrade of our Groupwise servers to Groupwise 8, one of our Groupwise servers (PO2) began performing very poorly. At times the system was so slow that it was impossible to log in. The vendor has suggested we apply … Continue reading →

Posted in All Categories, GroupWise | Tagged | 2 Comments

CAS service interruption, June 14 2011 5:45 PM – 6:55 PM

Posted on June 14, 2011 by Brian Lesser

Ryerson’s Central Authentication Service (CAS) stopped working correctly on Tuesday, June 14 around 5:45 PM. The problem was traced to an intermittent connection problem that was fixed at 6:55 PM. CAS is the system that controls access to the my.ryerson.ca portal … Continue reading →

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