Category Archives: All Categories

my.ryerson service issues – Status Update – September 26, 2011

Following a change to the my.ryerson portal site on Friday morning, September 23, 2011, we started experiencing intermittent service disruptions with the portal. A work around system fix was implemented early this morning and we believe that the my.ryerson portal system was stabilized. Continue reading

Posted in All Categories, eHR, my.ryerson, RAMSS | Comments Off on my.ryerson service issues – Status Update – September 26, 2011

my.ryerson.ca service disruption: Sept. 25, 2011 2:00 PM – 5:40 PM

One of the my.ryerson.ca server instances started experiencing problems around 2 PM, causing intermittent response from the portal until 2:30 PM.  A second service disruption was experienced between 5:10 PM and 5:40 PM. CCS staff is investigating the cause of the problems. We … Continue reading

Posted in All Categories, my.ryerson | Comments Off on my.ryerson.ca service disruption: Sept. 25, 2011 2:00 PM – 5:40 PM

my.ryerson.ca service disruption: Sept. 23, 2011 5 PM – 5:30 PM

One of the my.ryerson.ca server instance started experiencing some problems again around 5 PM. The application instance was restarted around 5:30 PM and full services were restored.

Continue reading

Posted in All Categories, my.ryerson | Tagged | Comments Off on my.ryerson.ca service disruption: Sept. 23, 2011 5 PM – 5:30 PM

my.ryerson.ca service disruption: Sept. 23, 2011 13:02 PM – 13:44 PM

One of the my.ryerson.ca portal server instances started experiencing some problems around 13:02 PM today (Sept. 23, 2011), causing some users to experience login timeouts. The application instance was restarted at 1:44 PM and full services were restored. We are … Continue reading

Posted in All Categories, my.ryerson | Tagged | Comments Off on my.ryerson.ca service disruption: Sept. 23, 2011 13:02 PM – 13:44 PM

Network Interruption to Wall Outlets – 8:00 am, September 21, 2011

From 8 a.m. to 10:15 a.m., connectivity to the network at some wall outlets in lecture halls, meeting rooms, some offices, and the Digital Media Zone was interrupted. This also impacted the spare podium outlets in classrooms that are used … Continue reading

Posted in All Categories, network | Comments Off on Network Interruption to Wall Outlets – 8:00 am, September 21, 2011

GroupWise Post Office 3 (Academic users) Unavailable Sept. 21, 2011 02:00 AM – 8:20 AM

The Groupwise Post Office for the Academic community stopped responding at approximately 2 AM and had to be physically reset this morning. Services were restored at 8:20 a.m. We are investigating the reason for the system failure. We apologize for … Continue reading

Posted in All Categories | Tagged | Comments Off on GroupWise Post Office 3 (Academic users) Unavailable Sept. 21, 2011 02:00 AM – 8:20 AM

Interruption to Outlets in Lecture Halls, Meeting Rooms, DMZ and Offices Locations

Connectivity to the network at some wall outlets in Lecture Halls, Meeting Rooms, some offices, and the Digital Media Zone was interrupted at around 11:04 am today. A work around has been put in place to restore the service while … Continue reading

Posted in All Categories, network | Comments Off on Interruption to Outlets in Lecture Halls, Meeting Rooms, DMZ and Offices Locations

Ryerson Web Site Back online at 4:35 PM September 18, 2011

Ryerson’s Web site is back online as of 4:35 PM today (Sunday, Sept. 18, 2011). The outage which began at 6:30 AM this morning was a result of maintenance conducted on Friday and Saturday evening. The maintenance forced the system … Continue reading

Posted in All Categories | Comments Off on Ryerson Web Site Back online at 4:35 PM September 18, 2011

Ryerson Web Site ryerson.ca Currently Off-line, 6:30 AM, September 18, 2011

At approximately 6:30 am, this morning, the ryerson.ca website was unavailable. CCS support personnel have been notified. Update: the problem was resolved at 4:35 PM. We apologize for the service interruption. Computing and Communications Services

Posted in All Categories | Comments Off on Ryerson Web Site ryerson.ca Currently Off-line, 6:30 AM, September 18, 2011

Update – Campus Wireless Service Interruption – 6:38 pm, September 14, 2011

During this period of instability on the wireless network, users may suddenly find that they’ve lost connectivity to the wireless network. If this happens, please log back into the wireless network. Depending on the OS of the computer, users may … Continue reading

Posted in All Categories, wireless | Comments Off on Update – Campus Wireless Service Interruption – 6:38 pm, September 14, 2011