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Intermittent LDAP authentication failures – Wednsday, Oct. 26, 2011 3:50 PM
One of the various load balanced, front end LDAP servers used for service authentication stopped processing authentication requests. This would have been perceived by some users as an intermittent login failure to some applications. Some web based applications that require … Continue reading
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Tagged LDAP
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my.ryerson.ca login problem resolved
The Central Authentication System (CAS) that allows you to log into my.ryerson.ca and other systems was brought back online at approximately 8 PM. The problem with the devices that provide encryption (SSL) services for CAS was resolved by reconfiguring the … Continue reading
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Webmail service interruption – Monday, Oct. 24, 2011 3:20 PM
At approximately 3:20 PM today, Monday Oct. 24, Webmail became unavailable. Technical staff are currently investigating the root cause of the problem. We’ll provide an update shortly. UPDATE: Services were restored around 4:13 PM. We apologize for the service … Continue reading
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Peoplesoft applications & Internet Explorer 7 drop-down menu issues – Friday, Oct. 14, 2011
We suspect that a recent Microsoft Windows update may have introduced some issues with drop-down fields in PeopleSoft applications, when invoked via my.ryerson (e.g.: eHR, SAS, OGF). The problem seems to be specific to Internet Explorer 7. We are still … Continue reading
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Mail delays due to spam – Wedn., Oct. 12, 2011 11:30 PM – Thu., Oct 13, 2011 10:00 AM
A compromised account started sending out spam overnight, causing delays in e-mail delivery starting around 11:30 PM last night and lasting until this morning around 10 AM. Due to issues with Blackberry e-mail delivery notifications, on-call staff did not get … Continue reading
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Tagged E-mail
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Intermittent Service on Blackberry — 1:36 pm, Wed., October 12, 2011
Blackberry users world-wide have been experiencing delays in e-mails, messaging and browsing. This was caused by a core switch failure in RIM’s infrastructure.
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Sophos Anti-Virus Software Not Getting Updates – 11:00 am, Tuesday, October 11, 2011
At approximately 11:00 am users noticed that their Sophos Anti-Virus signatures were not being updated. It was determined that the Sophos update server had run out of disk space and was unable to get new signatures,(dat files). The disk space … Continue reading
Posted in All Categories, Anti-Virus
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TRS Wireless Interruption, October 07, 2011 1:22 PM – 1:30 PM
The wireless network services in TRS were down from 1:22 PM – 1:30 PM today, Oct. 07, 2011. A similar problem was experienced in the past and we’ve been working with the vendor to determine its root cause. We … Continue reading
Posted in All Categories, wireless
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OGF & Markview service disruption: Oct. 6, 2011 5:00 pm – 6:00 pm
A database level issue caused the OGF and Markview systems to stop responding around 5 PM today (Oct. 6, 2011). The problem cleared on its own around 6 PM. We are following up with the vendor to see if the … Continue reading
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Tagged OGF
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Phishing E-mail Alert – October 6, 2011
There is currently an e-mail circulating purportedly from Paypal Security with the subject of: Paypal suspicious transaction. It is an attempt to obtain your personal information such as your PayPal ID and password, SIN number, and credit card information. This … Continue reading
Posted in All Categories, GroupWise, RMail
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