Category Archives: All Categories

Loss of Network Access in CCS area- Nov. 25, 2011 between 8:47 a.m. – 8:50 a.m.

Posted on November 25, 2011 by

A CPU in one of the network distribution switches servicing the CCS area failed-over to the backup CPU at 8:47 AM causing loss of network access for 2 to 3 minutes until the backup CPU took over. We apologize for the service … Continue reading →

Posted in All Categories, network | Tagged | Comments Off on Loss of Network Access in CCS area- Nov. 25, 2011 between 8:47 a.m. – 8:50 a.m.

TedRogersSchool.ca website has been compromised – Nov. 18, 2011

Posted on November 18, 2011 by

An externally hosted website, TedRogersSchool.ca site, has been compromised. Users visiting the site are at risk of being infected. A good indication that your workstation has been infected is that the workstation will become unusable. Unfortunately, with the infection of … Continue reading →

Posted in All Categories | Comments Off on TedRogersSchool.ca website has been compromised – Nov. 18, 2011

TRS Wireless Interruption, Nov. 16, 2011 3:10 PM

Posted on November 16, 2011 by Casey Carvalho

The wireless network services in TRS failed at approximately 3:10 PM today, Thursday, November 16, 2011.   Technical staff restarted the services within a few minutes. We apologize for the service disruption. – Computing and Communications Services

Posted in All Categories, wireless | Tagged | Comments Off on TRS Wireless Interruption, Nov. 16, 2011 3:10 PM

Scheduled my.ryerson.ca service interruption – Nov. 11, 2011 between 10:30 p.m. and 10:40 p.m.

Posted on November 11, 2011 by

In order to deploy content for the Faculty Course Survey portlet, the uPortal application instances will be restarted between 10:30 p.m. and 10:40 p.m. tonight.  Some users may experience intermittent access issues to the my.ryerson portal during the restart of … Continue reading →

Posted in All Categories, my.ryerson | Tagged | Comments Off on Scheduled my.ryerson.ca service interruption – Nov. 11, 2011 between 10:30 p.m. and 10:40 p.m.

my.ryerson.ca service interruption – Nov. 11, 2011 at 8:50 a.m. and 10:05 a.m.

Posted on November 11, 2011 by

In order to deploy a new portlet on the my.ryerson portal, the uPortal application instances were restarted twice this morning around 8:50 a.m. and around 10:05 a.m. Some users may experienced intermittent access issues to the my.ryerson portal during restart … Continue reading →

Posted in All Categories, my.ryerson | Tagged | Comments Off on my.ryerson.ca service interruption – Nov. 11, 2011 at 8:50 a.m. and 10:05 a.m.

Admin Printing (CFAPS) Service Interruption – Nov. 9 2011, 8:00 AM to 8:50 AM

Posted on November 9, 2011 by Casey Carvalho

At approximately 8:40 AM today we became aware that CFAPS printing services were unresponsive.  Services were fully restored around 8:50 AM.   A preliminary investigation indicates a corrupt job to have caused the malfunction of the printing system, affecting Administrative … Continue reading →

Posted in All Categories | Comments Off on Admin Printing (CFAPS) Service Interruption – Nov. 9 2011, 8:00 AM to 8:50 AM

Virtual Applications (VAPPS) Service Interruption – Nov. 7 2011, 9:00 AM to 9:30 AM

Posted on November 7, 2011 by Casey Carvalho

At approximately 9 AM today we became aware that some Virtual Applications (VAPPPS) services were unresponsive. A reboot of the servers was done and services were fully restored around 9:30 AM.

Continue reading →

Posted in All Categories | Comments Off on Virtual Applications (VAPPS) Service Interruption – Nov. 7 2011, 9:00 AM to 9:30 AM

1 Dundas, 16th floor, Network and Phone Outage

Posted on October 30, 2011 by Brian Lesser

The network and phone system on the 16th floor of 1 Dundas are offline after a power outage that ended at 5 AM. The problem appears to be with an uninterruptible power supply (UPS)  that did not come back online after … Continue reading →

Posted in All Categories, network, phones | Tagged , | Comments Off on 1 Dundas, 16th floor, Network and Phone Outage

my.ryerson.ca login problems – Friday, Oct. 28, 2011 1:15 PM to 2:15 PM

Posted on October 28, 2011 by Brian Lesser

The Central Authentication Service (CAS) on one of Ryerson’s CAS servers stopped working at approximately 1:15 PM today. The service was restarted at 2:15 PM. During the time the service was unavailable some people were unable to log into the … Continue reading →

Posted in All Categories, my.ryerson | Tagged | Comments Off on my.ryerson.ca login problems – Friday, Oct. 28, 2011 1:15 PM to 2:15 PM

Groupwise Web Service Interruption – Oct. 27 2011, 5:40 PM to 7:15 PM

Posted on October 27, 2011 by Casey Carvalho

At approximately 5:40 PM one of the  GroupWise servers (GW1) experienced a severe error that disrupted web access to Groupwise, as well as processing of incoming and outgoing e-mail. Services were restored around 7:15 PM. We apologize for the service … Continue reading →

Posted in All Categories, GroupWise | Tagged | Comments Off on Groupwise Web Service Interruption – Oct. 27 2011, 5:40 PM to 7:15 PM