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Recent Alerts
- Google Workspace issues with Google Meet and other services
- VPN outage on June 5, 2025 at 12:30 PM
- Update: D2L Brightspace Unavailable Thursday, March 20, 2025 from 3:04 AM to 3:10 AM EDT
- Network outage at KHS & KHE 3rd floor on Friday February 21, 2025
- blog.torontomu.ca outage Thu. Jan. 23 6:30PM to Fri. Jan. 24 7:50AM
Category Archives: All Categories
Voice Mail Outage: Tuesday April 2, 2014 from 7:33 to 7:39 AM
On Tuesday April 2, 2014 at 7:33 AM, the Call-Pilot Voice Mail server had to be rebooted to clear a hung trunk line. Users were unable to access their voice mail during the server reboot. Services were resumed at 7:39 … Continue reading
Posted in All Categories, phones
Tagged phones
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VoIP Phones outage: March 31, 2014 from 8:20 PM to April 1, 2014 8:30 AM
On Monday March 31, 2014 at 8:20 PM, the VoIP phones’ server failed. The vendor was called and a reboot of the entire PBX phone switch had to be done to bring the VoIP server up. Services were resumed on … Continue reading
Posted in All Categories, phones
Tagged phones
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Phone outage: April 1, 2014 from 8:20 to 8:30 AM
On Tuesday April 1, 2014 at 8:20 AM, the entire PBX phone switch had to be rebooted to fix a problem with the VoIP phones. This caused an outage for all phones and call centres all over campus. Services were … Continue reading
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Tagged phones
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Network Outage: Sunday March 30, 2014 from 5:35 to 6:50 PM
On Sunday March 30, 2014 and between 5:35 to 6:50 PM, CCS received alerts about intermittent Internet access. CCS staff are trying to validate the alerts and find the root cause. We apologize for any inconvenience. -Computing and Communications Services
Posted in All Categories, Internet
Tagged Internet
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RMail service disruption: Friday, March 14, 2014 5:30 PM – Monday, March 17, 2014 1:15 PM
Since Friday, March 14 at 5:30 pm, two of the RMail servers experienced intermittent connectivity problem due to a networking issue. Web Mail (https://mail.ryerson.ca) users connected to these servers were experiencing slow service. GMail users’ access were not affected. The … Continue reading
Posted in All Categories, network, RMail
Tagged network, RMail
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Network outage: Friday, March 14, 2014 7:11 AM – 7:35 AM
On Friday, March 14, 2014, at 7:11 AM, CCS added an additional firewall to the existing user subnets to provide extra redundancy. However, the new firewall took over prematurely and caused a network outage on the user subnets. Services were … Continue reading
Posted in All Categories, Firewall
Tagged Firewall
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my.ryerson landing page error message: Friday, Feb. 28, 2014 6:10 AM – Monday, Mar. 3, 2014 4:02 PM
Since Friday, Feb. 28 6:10 AM, one of the my.ryerson portal servers produced a “uPortal error” message below the CCS Alerts area in the landing page for some users. The reason was that the server was not restarted properly during … Continue reading
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Tagged my.ryerson
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Network outage on Friday, February 21, 2014 from 6:15 AM to 7:50 AM
On Friday, February 21, 2014, at 6:15 AM, CCS replaced the existing Internet facing firewall with a newer and much faster firewall. This caused an outage for the incoming and outgoing Internet traffic such as access to email and to … Continue reading
Posted in All Categories, Firewall, Internet
Tagged Firewall, Internet
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Network outage for Library 2nd floor on Thursday February 13, 2014 from 7:30 AM to 9:30AM
On Thursday, February 13, 2014, at 7:30 AM, a configuration error in a network switch servicing the library 2nd floor prevented the library computers from renewing their IP address lease. The configuration was fixed at 9:30 AM and services resumed … Continue reading
Posted in All Categories, network
Tagged network
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Scheduled Central Authentication Service (CAS) maintenance: Thursday, February 6, 2014 from 6:15 am to 6:45 am
On Thursday, February 6, 2014 between 6:15 am and 6:45 am, CCS will perform necessary system maintenance on Ryerson’s Central Authentication Service (CAS) that controls the login process to my.ryerson.ca, Google Apps at Ryerson, and other services. CAS users may … Continue reading
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