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- WiFi outage on Tuesday October 22, 2024 from 1:01 to 1:14 PM
- CE Azure labs outage on Thursday September 5, 2024
- Slow connectivity to applications on Tuesday September 3, 2024
- WiFi Network outage on Wednesday August 28, 2024 from 5:20 to 7:15 AM
- ServiceNow (Ask HR and IT Help) outage on Monday August 26, 2024
Author Archives: michael
Intermittent Internet access on Friday October 26, 2018
On Friday October 26, 2018 at 8:00 AM, CCS monitoring systems indicated there is a longer than usual delay to access internet resources. The problem traced to external internet name servers. Network services team moved Ryerson to use another set of … Continue reading
Posted in All Categories, Internet
Tagged Internet
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Intermittent network connectivity at SCC building on Thursday October 25, 2018
On Thursday October 18, 2018 at 9:50 AM, CCS monitoring systems indicated there is an issue causing intermittent network connectivity to SCC building. The issue with wired and wireless network connectivity was resolved and services were resumed at 11:10 AM. We … Continue reading
Posted in All Categories, network
Tagged network
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Network outage at BTS building on Sunday October 14, 2018 from 8:00 AM to 5:00 PM
On Sunday October 14, 2018 at 2:45 PM, CCS received reports that the network is not fully functional at BTS building after an overnight power outage. The network switch servicing that area was rebooted and services resumed at 5:00 PM … Continue reading
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Intermittent WiFi access on Wednesday September 26, 2018 from 9:45 to 10 :20 AM
On Wednesday, September 26, 2018 at 9:45 AM, CCS received reports about intermittent WiFi access. Problem was traced to two of the WiFi controllers that had to be rebooted. Services resumed at 10:20 AM. We apologize for the inconvenience this outage … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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Intermittent network access for the Ryerson’s residence at Jarvis St.
On Thursday September 20, 2018, CCS received reports about intermittent network connectivity from Ryerson’s new residence on Jarvis St. to the main campus. The problem has been traced to the large amount of traffic originating from a small set of … Continue reading
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Tagged network
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Intermittent network connectivity at 415 Yonge building on Tuesday September 18, 2018
On Tuesday September 18, 2018 at 4:55 PM, CCS monitoring systems indicated there is intermittent network connectivity to 415 Yonge building due to overheating. Network Services staff are investigating the issue. We apologize for the inconvenience this outage has caused. -Computing … Continue reading
Posted in All Categories, network
Tagged network
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Network outage at KHW LAB on Tuesday September 18, 2019
On Tuesday September 18, 2018 at 4:19 AM, CCS received an alert about network outage at KHW LABs. Network Services team is investigating the issue Update: The network switch that is servicing KHW LABs had to be rebooted. Services resumed … Continue reading
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Tagged network
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Wireless authentication failure on Tuesday September 4, 2018 at 7:50 AM
On Tuesday September 4, 2018 at 7:50 AM, CCS monitoring systems indicated there is a very large number of wireless devices failing to authenticate. Network Services team is investigating the issue. Update 3:35 PM: Despite working with our wireless vendor … Continue reading
Intermittent network connectivity to 415 Yonge on Wednesday August 29
On Wednesday August 29, 2018 at 2:45 PM, CCS monitoring systems indicated there is intermittent network connectivity to 415 Yonge building due to overheating. Network Services staff are investigating the issue. We apologize for the inconvenience this outage has caused. -Computing … Continue reading
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Tagged network
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Intermittent network connectivity to 415 Yonge on Saturday August 25
On Saturday August 25, 2018 at 10:00 AM, CCS monitoring systems indicated there is intermittent network connectivity to 415 Yonge building. Network Services staff are monitoring the situation. We apologize for the inconvenience this outage has caused. -Computing and Communications Services
Posted in All Categories, network
Tagged network
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