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Network outage on Friday, February 21, 2014 from 6:15 AM to 7:50 AM
On Friday, February 21, 2014, at 6:15 AM, CCS replaced the existing Internet facing firewall with a newer and much faster firewall. This caused an outage for the incoming and outgoing Internet traffic such as access to email and to … Continue reading
Posted in All Categories, Firewall, Internet
Tagged Firewall, Internet
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Network outage for Library 2nd floor on Thursday February 13, 2014 from 7:30 AM to 9:30AM
On Thursday, February 13, 2014, at 7:30 AM, a configuration error in a network switch servicing the library 2nd floor prevented the library computers from renewing their IP address lease. The configuration was fixed at 9:30 AM and services resumed … Continue reading
Posted in All Categories, network
Tagged network
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Network outage for academic labs on Friday January 31, 2014 from 00:04 AM to 2:17 AM
On Friday, January 31, 2014, at 00:04 AM the network switch servicing the academic labs at KHW-071 and some of the management subnets became unresponsive. The switch recovered on its own at 2:17 AM. Please accept our apologies for the … Continue reading
Posted in All Categories, network
Tagged network
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Network outage on Wednesday January 29 from 6:41 PM to Thursday January 30 at 7:50 AM at POD 2nd floor
On Wednesday, January 29, 2014, at 6:41 PM a portion of a network switch servicing 20 connections at the 2nd floor POD building failed. The switch had to be replaced and services were resumed on Thursday, January 30, 2014 at … Continue reading
Posted in All Categories, network
Tagged network
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External voice mail pre-greeting prompt change: Tuesday, January 21, 2014 from 8:30 AM to 9:45 AM
On Tuesday, January 21, 2014 between 8:30 AM and 9:45 AM the external voice mail greeting pre-prompt recording has been over-written by one of the phone administrators’ own greetings. The prompt has been restored back to the default one at … Continue reading
Posted in All Categories, phones
Tagged phones
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Network outage on Thursday, January 9, 2014 from 11:04 AM to 12:22 PM
On Thursday, January 9, 2014, during an attempt to add a VLAN to a network switch, a broadcast storm occurred. This caused a slow down for various services, including CFAPS where user data and shared departmental folders exist. The outage … Continue reading
Posted in All Categories, network
Tagged network
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Network outage on Wednesday, January 8, 2014 2:25 PM – 2:35 PM
On Wednesday, January 8, 2014, during an attempt to add a redundant link to a network switch, a configuration error occurred. This caused a network outage for the One Card readers in the East side of the campus . The … Continue reading
Posted in All Categories, network
Tagged network
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Network Outage Sunday 5 January, 2014 from 11:15 to 11:18 PM
On Sunday January 5, 2014, an emergency reboot of the packet shaping appliances had to be done to clear some intermittent memory errors. This caused a disconnection from the Internet from 11:15 AM to 11:18 PM. Please accept our apologies for … Continue reading
Posted in All Categories, network
Tagged network
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Network Outage – Wednesday, December 18, 2013 from 10:23 AM to 11:35 AM
On Wednesday December 18, 2013, during an attempt to add a software license for a redundant firewall, the primary firewall stopped passing traffic. This caused a network outage for the wired connections at the library offices, SCC, Architecture, Health Centre, … Continue reading
Bell Network Outage from November 26, 2013 at 11:00 PM to November 27, 2013 6:00 AM
Bell Canada had emergency fibre repair work that started on November 26, 2013 at 11:00 PM and lasted until November 27, 2013 at 6:00 AM. This impacted Bell’s customers in the Toronto area as shown in Bell’s notice below. During … Continue reading
Posted in All Categories, Internet, my.ryerson, network
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