Author Archives: michael

Wireless authentication outage on Tuesday October 21, 2014

On Tuesday October 21, 2014 at 1:10 PM there was a campus wide issue logging into wireless due to a backend authentication server problem. Users who were already logged in and online were not affected, only users who were attempting … Continue reading

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Network outage for POD 3rd & 4th floors on Monday September 29, 2014

The network switch providing network access to POD 3rd and 4th floor failed this morning.  This caused a network outage for the wired devices until the switch was replaced at 8:50 AM. We apologize for the inconvenience. -Computing and Communications Services

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Slow Internet browsing on some sites – Tuesday September 23, 2014

CCS has received reports that some people using both wired and wireless networks are noticing inconsistent Internet browsing speeds. Some web sites are extremely slow to load while others load normally. Update 2014, 09, 24: The IT-Security team implemented a workaround until a … Continue reading

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Internet Access Outage: Wednesday, September 17, 2014 between 11:55 AM and 12:55 PM

On Wednesday, September 17, 2014 at 11:55 AM, an Internet routing issue impacted Ryerson and many other educational institutions in Ontario.  Many of the Internet web sites were slow to load or unreachable. This issue impacted some of the Ryerson applications including … Continue reading

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Network outage at ENG on Sunday August 24, 2014 5:00 AM – 2:30 PM

On Sunday August 24, 2014 at 5:00 AM, the network switch providing network access to the north side of ENG buildings failed.  Network Services had to reboot the switch and services were restored at 2:30 PM. We apologize for any inconvenience. -Computing and … Continue reading

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Network outage at SCC & OAK on July 24, 2014 at 4:00 to 10:00 AM

On Thursday July 24, 2014 at 4:00 AM, the network switch providing network access to both SCC and OAK buildings failed. Network Services replaced the defective unit and the service restored at 10:00 AM. We apologize for any inconvenience. -Computing and Communications Services

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Wireless outage at the library on July 23, 2014 from 1:45 to 2:15 PM

On Wednesday July 23, 2014 at 1:45 PM, one of two network switches providing wireless network access to the library failed. The switch cluster had to be rebooted and the services resumed at 2:15 PM We apologize for any inconvenience. -Computing and … Continue reading

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Long distance dialing not available July 17, 2014

On Thursday, July 17, 2014 at 11:15 AM, due to a problem at Bell Canada the long distance calling service were stopped. Bell Fixed the issue on Friday at 10:00 AM We apologize for any inconvenience. -Computing and Communications Services

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Network outage at 112 and 114 Bond St.: July 5 and 6, 2014

On Saturday July 5, 2014 at 9:15 AM, all network connections to 112 and 114 Bond St. buildings went down due to rodents chewing on the fibre cables feeding these buildings. A temporary fibre repair has been implemented and services were restored on … Continue reading

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Intermittent Network Access on Wednesday April 30, 2014 from 7:00 to 7:55 AM

On Wednesday April 30, 2014 between 7:00 and 7:55 AM, one of the core network switches had intermittent port failures which caused a general intermittent network outage. The switch had to be rebooted at 7:45 to resume the services. We … Continue reading

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