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Author Archives: michael
WiFi outage on January 16, 2015 from 10:45 AM to 10:50 AM
On Friday, January 16, 2015 at 10:45 AM, a configuration error was made that prevented new connections to the wireless network. This was corrected at 10:50 AM at which time normal services resumed. Please accept our apologies for any inconvenience this may … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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Network outage on Tuesday November 11, 2014
On Tuesday November 11, 2014 at 2:48 PM a network device (load balancer) that manages network traffic within Ryerson’s main data centre failed. This prevented access to any of Ryerson’s applications. The appliance was restarted and services resumed at 3:04 PM. We apologize for the inconvenience. -Computing and … Continue reading
Posted in All Categories, network
Tagged network
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Wireless authentication outage on Sunday November 2, 2014
On Sunday November 2, 2014 at 4:10 AM there was a campus wide issue logging into Ryerson’s wireless network due to a problem with an authentication server. People who were already logged in and online were not affected, only people who were … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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Internet outage on Wednesday October 29, 2014
On Wednesday October 29, 2014 at 1:15 PM the two routers connecting Ryerson to the Internet ran out of memory. This caused a total outage of Internet traffic. The routers had to be rebooted and the services were resumed at 1:30 PM. … Continue reading
Posted in All Categories, Internet, network
Tagged Internet, network
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Wireless authentication outage on Tuesday October 21, 2014
On Tuesday October 21, 2014 at 1:10 PM there was a campus wide issue logging into wireless due to a backend authentication server problem. Users who were already logged in and online were not affected, only users who were attempting … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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Network outage for POD 3rd & 4th floors on Monday September 29, 2014
The network switch providing network access to POD 3rd and 4th floor failed this morning. This caused a network outage for the wired devices until the switch was replaced at 8:50 AM. We apologize for the inconvenience. -Computing and Communications Services
Posted in All Categories, network
Tagged network
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Slow Internet browsing on some sites – Tuesday September 23, 2014
CCS has received reports that some people using both wired and wireless networks are noticing inconsistent Internet browsing speeds. Some web sites are extremely slow to load while others load normally. Update 2014, 09, 24: The IT-Security team implemented a workaround until a … Continue reading
Posted in All Categories, Internet
Tagged Internet
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Internet Access Outage: Wednesday, September 17, 2014 between 11:55 AM and 12:55 PM
On Wednesday, September 17, 2014 at 11:55 AM, an Internet routing issue impacted Ryerson and many other educational institutions in Ontario. Many of the Internet web sites were slow to load or unreachable. This issue impacted some of the Ryerson applications including … Continue reading
Posted in All Categories, Internet
Tagged Internet
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Network outage at ENG on Sunday August 24, 2014 5:00 AM – 2:30 PM
On Sunday August 24, 2014 at 5:00 AM, the network switch providing network access to the north side of ENG buildings failed. Network Services had to reboot the switch and services were restored at 2:30 PM. We apologize for any inconvenience. -Computing and … Continue reading
Posted in All Categories, network
Tagged network
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Network outage at SCC & OAK on July 24, 2014 at 4:00 to 10:00 AM
On Thursday July 24, 2014 at 4:00 AM, the network switch providing network access to both SCC and OAK buildings failed. Network Services replaced the defective unit and the service restored at 10:00 AM. We apologize for any inconvenience. -Computing and Communications Services
Posted in All Categories, network
Tagged network
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