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Recent Alerts
- Update: D2L Brightspace Unavailable Thursday, March 20, 2025 from 3:04 AM to 3:10 AM EDT
- Network outage at KHS & KHE 3rd floor on Friday February 21, 2025
- blog.torontomu.ca outage Thu. Jan. 23 6:30PM to Fri. Jan. 24 7:50AM
- Bell phones outage on Monday January 6, 2024
- WiFi Outage for Some Users on Tuesday December 17, 2024 from 8:00 to 9:15 AM
Author Archives: michael
Network outage on Monday May 4, 2015 at 1:19 PM
On Monday, May 4, 2015 at 01:19 PM, the network switch feeding some schools stopped passing traffic. This caused a network outage to RCC, Mechanical engineering, CED, IMA and Physics school. The Network Services team is troubleshooting the issue. Update: The problem … Continue reading
Posted in All Categories, Firewall
Tagged Firewall
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Network outage on Tuesday April 21, 2015 from 2:30 to 2:57 PM
On Tuesday, April 21, 2015 at 02:30 PM, the Domain Name Servers lost part of their configuration. This prevented people from accessing many Ryerson servers and applications. The Network Services team is troubleshooting the issue. Please accept our apologies for the inconveniences this … Continue reading
Posted in All Categories, network
Tagged DNS
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Video Conference outage on Friday April 17, 2015
On Friday, April 15, 2015 at 01:00 PM, the video conferencing controller failed. This is preventing users from establishing video conferencing sessions. The problem has been escalated to the controller’s vendor. Please accept our apologies for any inconvenience this may … Continue reading
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Google mail outage on Tuesday April 14, 2015
On Tuesday April 14, 2015 at around 6:00 PM some users weren’t able to access neither Ryerson’s Google mail nor their personal Google mail accounts. This issue hasn’t been acknowledged by Google but services resumed at around 9:00 PM
Posted in All Categories, Mail
Tagged Gmail
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Network outage at North/West corner of KH on Tuesday April 14, 2015
On Tuesday, April 14, 2015 at 03:20 AM, power was lost at the telecom room at the North/West corner of Kerr Hall. This caused a network outage for both wired and wireless users for this area. Campus facilities restored the power at … Continue reading
Posted in All Categories, power
Tagged power
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Slow network & WiFi access issues on Thursday April 9, 2015
On Thursday, April 9, 2015 at 09:20 AM, one of the DNS/DHCP servers failed . This caused slowness to network and applications access (such as my.ryerson) and prevented some wireless users from accessing the network. A work around was implemented at 11:04 … Continue reading
Posted in All Categories, network
Tagged network
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my.ryerson service disruption: March 31, 2015 10:24 PM – April 1, 2015 8:16 AM
One of four servers providing access to my.ryerson became unresponsive at approximately 10:24 PM on March 31, 2015. This prevented some users from accessing my.ryerson.ca. This server was taken out of the pool on April 1, 2015 at 8:16 AM to avoid further disruption while … Continue reading
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Tagged my.ryerson
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Incoming Mail Delays, Saturday March 28, 2015 at 9:08 AM
One of the mail servers ran out of disk space and caused a delay in the delivery of email at Ryerson. The problem was noticed just after 8:30 AM. There are approximately 67,000 messages that are queued for delivery. We expect the … Continue reading
Network outage at IMA building on Monday, February 23, 2105 from 4:55 PM to 6:40 PM
On Monday, February 23, 2015 at 04:55 PM, a network switch servicing the IMA building failed. This caused a network outage for the offices and classrooms in this building. The network switch had to be reconfigured and services were resumed at 6:40 PM. … Continue reading
Posted in All Categories, network
Tagged network
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Network outage at Kerr Hall 2nd floor on Wednesday February 18, 2015 at 7:52 AM
On Wednesday, February 18, 2015 at 07:52 AM, a network switch servicing the North/East corner of Kerr Hall 2nd floor failed. This caused a network outage for the offices and classrooms in this area. The network switch is going to be replaced within few … Continue reading
Posted in All Categories, network
Tagged network
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