Author Archives: michael

Internet outage for Wireless & lab computers on Thursday September 24, 2015

Posted on September 24, 2015 by michael

On Thursday, September 24, 2015 at 1:17 PM, a network device rebooted itself. This prevented all wireless devices and lab computers from accessing the Internet until the reboot was completed at 1:23 PM. Update: Same issue happened again on Friday, September … Continue reading →

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CFAPs name resolution failure July 30 to August 4, 2015

Posted on August 4, 2015 by michael

Due to a recent change in DNS configuration for PC users on CFAPs, the host name resolution of any domain other than “admn” or “ac” failed. The change was reverted back on August 4, 2015 at 10:30 AM and will … Continue reading →

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DNS outage for Windows Admn & AC domains on July 16, 2015

Posted on July 16, 2015 by michael

On Thursday, July 16, 2015 at 12:15 AM, a change in DNS servers configuration prevented users from being able to logon to their PCs . Firewall rules were properly adjusted and services resumed at 8:45 AM. Please accept our apologies for … Continue reading →

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WiFi interruption at POD & JOR on Wednesday June 24, 2015

Posted on June 24, 2015 by michael

On Wednesday, June 24, 2015 at 08:50 AM, the wireless network in the POD & JOR buildings became unstable due to a faulty network switch port. Network Services moved the traffic through a different port and services resumed at 9:50. Update: For … Continue reading →

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Intermittent WiFi on May 26, 2015

Posted on May 26, 2015 by michael

On Tuesday, May 26, 2015 at 08:40 AM, the wireless network at the East side of the campus became unstable. The Network Services team is troubleshooting the issue. Update: At 1:19 PM one of the wireless controllers was rebooted and … Continue reading →

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Phone outage on Monday, May 25, 2015

Posted on May 25, 2015 by michael

On Monday, May 25, 2015 at 4:23 PM, all of the VoIP phones stopped working. These are mainly in the newer buildings such as CE, TRS, MAC and SLC. The vendor has been contacted for support. Update: A problem was found … Continue reading →

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Network outage on Monday May 11, 2015 at 11:25 AM

Posted on May 11, 2015 by michael

On Monday, May 11, 2015 at 11:25 AM, internet access became intermittent. IT Security team is trying to diagnose the issue Please accept our apologies for the inconveniences this has caused. -Computing and Communications Services

Posted in All Categories, Firewall | Tagged Firewall | Comments Off

Network outage on Monday May 4, 2015 at 1:19 PM

Posted on May 4, 2015 by michael

On Monday, May 4, 2015 at 01:19 PM, the network switch feeding some schools stopped passing traffic. This caused a network outage to RCC, Mechanical engineering, CED, IMA and Physics school. The Network Services team is troubleshooting the issue. Update: The problem … Continue reading →

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Network outage on Tuesday April 21, 2015 from 2:30 to 2:57 PM

Posted on April 21, 2015 by michael

On Tuesday, April 21, 2015 at 02:30 PM, the Domain Name Servers lost part of their configuration. This prevented people from accessing many Ryerson servers and applications. The Network Services team is troubleshooting the issue. Please accept our apologies for the inconveniences this … Continue reading →