Author Archives: michael

WiFi interruption at LIB, JOR, POD and SLC on Thursday October 29, 2015 at 2:00 PM

On Thursday, October 29, 2015 at 02:00 PM, one of the network switches rebooted. This impacted the WiFi network at LIB, JOR, POD and SLC buildings. Services were resumed at 2:05 PM   Please accept our apologies for any inconvenience this has caused. -Computing … Continue reading

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Internet outage on Friday, October 9, 2015 at 11 PM

On Saturday, October 10, 2015 at 12:45 AM, a major network device failed and prevented access to the Internet. A temporary work around has been put in place at 4:30 AM. However, Wireless users, and general purpose lab computers still … Continue reading

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WiFi authentication outage on Tuesday, October 6, 2015

On Tuesday, October 6, 2015 at 4:15 PM, the authentication system for wireless users failed. This prevented new wireless session from being established. Network services team is investigating the problem.   Update: The problem was traced to an overload of authentication … Continue reading

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Internet outage for Wireless & lab computers on Thursday September 24, 2015

On Thursday, September 24, 2015 at 1:17 PM, a network device rebooted itself. This prevented all wireless devices and lab computers from accessing the Internet until the reboot was completed at 1:23 PM. Update: Same issue happened again on Friday, September … Continue reading

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CFAPs name resolution failure July 30 to August 4, 2015

Due to a recent change in DNS configuration for PC users on CFAPs, the host name resolution of any domain other than “admn” or “ac” failed. The change was reverted back on August 4, 2015 at 10:30 AM and will … Continue reading

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DNS outage for Windows Admn & AC domains on July 16, 2015

On Thursday, July 16, 2015 at 12:15 AM, a change in DNS servers configuration prevented users from being able to logon to their PCs . Firewall rules were properly adjusted and services resumed at 8:45 AM. Please accept our apologies for … Continue reading

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WiFi interruption at POD & JOR on Wednesday June 24, 2015

On Wednesday, June 24, 2015 at 08:50 AM, the wireless network in the POD & JOR buildings became unstable due to a faulty network switch port.  Network Services moved the traffic through a different port and services resumed at 9:50. Update: For … Continue reading

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Intermittent WiFi on May 26, 2015

On Tuesday, May 26, 2015 at 08:40 AM, the wireless network at the East side of the campus became unstable.  The Network Services team is troubleshooting the issue. Update: At 1:19 PM one of the wireless controllers was rebooted and … Continue reading

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Phone outage on Monday, May 25, 2015

On Monday, May 25, 2015 at 4:23 PM, all of the VoIP phones stopped working.  These are mainly in the newer buildings such as CE, TRS, MAC and  SLC. The vendor has been contacted for support. Update: A problem was found … Continue reading

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Network outage on Monday May 11, 2015 at 11:25 AM

On Monday, May 11, 2015 at 11:25 AM, internet access became intermittent. IT Security team is trying to diagnose the issue Please accept our apologies for the inconveniences this has caused. -Computing and Communications Services

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