CS/RAMSS & Ryerson Mobile Service Disruption: Wednesday, Jan. 16, 2013 2:45 PM

At approximately 2:45 PM, one of the RAMSS front end servers crashed and rebooted.   This server runs an integration broker that provides  student schedule information to Ryerson Mobile users.   This service has been unstable since 2:45PM.   We are in the process of restoring the service.

Update 9:15PM:  We are continuing to have problems with the stability of the application.   We are working with the vendor to isolate the problem and address the issue, which seems to be hardware related.

Update 11:40 PM: RAMSS services were restored around 11:00 PM.  The RU Mobile application is still down, and we’re doing currently doing firmware patching before we attempt to bring it back up.

We apologize for any inconvenience.

-Computing and Communications Services

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