Hardware issues with CS/RAMSS servers, January 16 and January 17

Two of the four RAMSS (PeopleSoft Campus Solutions) application servers crashed at approximately 00:02 am on Wednesday, January 16. They both came back up normally. However, during the day on Wednesday, January 16, we started  experiencing the same issues issues with these two servers and one web server. We suspect that this is now a hardware issue and we are currently working with vendor to resolve the issue.

Availability of RAMSS information within Ryerson Mobile ( http://m.ryerson.ca)  is also affected.

Please accept our apologies for the disruption in service.

-Computing and Communications Services

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