CAS/my.ryerson Service Disruption: Wednesday, Jan. 16 2013 9:15 AM

At approximately 9:15AM we started experiencing intermittent connectivity to LDAP servers.   This in turn is affecting CAS (Central Authentication System ) logins, including the my.ryerson.ca portal.   Some users may experience slowness and a few may not be able to login.   Staff are investigating the problem and hope to have full service restored soon. This note will be updated as more information becomes available.

Update: The problem was traced to a CAS ticket replication failure, causing read time outs.  The issue was resolved at 9:47 AM.

Please accept our apologies for the disruption in service.

-Computing and Communications Services

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