Tag Archives: RAMSS

Hardware issues with CS/RAMSS servers, January 16 and January 17

Posted on January 17, 2013 by Branka Halilovic

Two of the four RAMSS (PeopleSoft Campus Solutions) application servers crashed at approximately 00:02 am on Wednesday, January 16. They both came back up normally. However, during the day on Wednesday, January 16, we started  experiencing the same issues issues … Continue reading →

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Scheduled www.ryerson.ca and the my.ryerson portal outage: Friday, January 18, between 6 am and 7 am

Posted on January 15, 2013 by Branka Halilovic

To mitigate issues that caused my.ryerson and CAS services interruptions on Dec 26, 2012 and Jan 1, 2013, CCS will be moving www.ryerson.ca and uPortal to a new load balancer on Friday, January 18, between 6 AM and 7 AM. … Continue reading →

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Scheduled RAMSS outage, December 24, 2012 from 5:30 am to 12 noon

Posted on December 21, 2012 by Branka Halilovic

Due to a hydro power upgrade project that must be completed at Ryerson, RAMSS will be unavailable on December 24, 2012 from 5:30 am to 12 noon. This is unavoidable and we apologize in advance for the inconvenience that this … Continue reading →

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CAS service interruption: Dec. 16 11:7 PM – Dec 17 2:12 AM

Posted on December 17, 2012 by Branka Halilovic

Central Authentication Service (CAS) application server’s threads had reached the max and could not handle new requests at 11:57 PM on December 16, 2012. Services were restored at 2:12 AM on December 17, 2012. This affected all CASified applications, including … Continue reading →

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LDAP authentication outage: Wednesday, Dec. 12, 2012 7:15 AM – 8:11 AM – Update

Posted on December 12, 2012 by Casey Carvalho

Update:  This affected CASified applications, including Gmail, Blackboard, my.ryerson.ca, Confluence, Jira and impacted wireless Access. =============================================================== The LDAP (Lightweight Directory Access Protocol) proxy servers used for authentication, including authentication of CAS systems (my.ryerson.ca), stopped responding around 7:15 am.   Services were restored around … Continue reading →

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my.ryerson.ca and CAS service interruption: Tuesday Nov. 27 00:00 AM – 00:15 AM

Posted on November 26, 2012 by Casey Carvalho

Due to an issue with an Oracle database process, a planned service interruption is being scheduled for approximately 15 minutes, starting tonight at midnight.  During this period Ryerson’s Central Authentication System (CAS) will be unavailable. While applications accessed through my.ryerson.ca (including  RAMSS, Blackboard, … Continue reading →

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RAMSS, Confluence, Jira unavailable Friday, July 13, 2012

Posted on July 13, 2012 by Branka Halilovic

A scheduled firewall upgrade was not successful and technical staff had to back out of the change.   However, some applications did not recover properly.   RAMSS, Confluence and Jira were affected.   RAMSS services were restored around 9:16 am. Confluence and Jira services were restored … Continue reading →

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my.ryerson portal unavailable due to system maintenance: Friday, June 15 2012, 6 am – 7:48 am

Posted on June 15, 2012 by Branka Halilovic

my.ryerson and all applications accessed through the my.ryerson portal were uvailable this morning, Friday, June 16 between 6 am – 7:48 am due to scheduled work being done during our preventive maintenance window. We apologize for any inconvenience. -Computing and Communications Services

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Scheduled Blackboard outage: Sunday, June 10, 2012 between 6 am and 7 am

Posted on June 8, 2012 by Branka Halilovic

On Sunday, June 10, 2012 between 6 am and 7 am, we will apply a software patch that is designed to resolve the Blackboard memory leak issue that has been causing problems since we upgraded to Blackboard 9.1. Blackboard, RAMSS … Continue reading →

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Blackboard upgrade status: Monday, May 21

Posted on May 21, 2012 by Branka Halilovic

Update on Tuesday, May 22 at 2:00 pm: Just after 8 pm on Monday, May 21 CCS started receiving complaints from students that were not able to submit assignments on Blackboard and from one instructor who was not able to enter … Continue reading →

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