Tag Archives: RAMSS

RAMSS outage: Friday, June 9, 2017 from 6 a.m. to 7 a.m.

Posted on June 6, 2017 by Jagmohan Bhathal

RAMSS will be unavailable on Friday, June 9, 2017 from 6:00 a.m. until approximately 7:00 a.m for scheduled maintenance. Access to RAMSS will be prohibited. We apologize for any inconvenience this may cause. -Computing and Communications Services

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RAMSS access by staff in the Service Hub unavailable: Monday, January 9, 2017 from 12:34 PM to 2:30 PM

Posted on January 9, 2017 by Casey Carvalho

On Monday, January 9, 2017, at 12:34 PM, it was reported to CCS that staff in the Service Hub were unable to process student enrollments in RAMSS using a virtual server.  The problem was traced to a network firewall rule … Continue reading →

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Problem accessing RAMSS via my.ryerson.ca on Tuesday, December 27, 2016 from 3 AM to 10:30 AM

Posted on December 27, 2016 by Brian Lesser

On Monday, December 27th, 2016, at 3 AM, there was an issue with the my.ryerson portal forwarding students to RAMSS.  The issue was resolved and normal access was restored at 10:30 AM. We apologize for the inconvenience this problem caused for … Continue reading →

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Scheduled my.ryerson outage: Tuesday, September 1, 2015 from 6 a.m. to 8 a.m.

Posted on August 27, 2015 by Branka Halilovic

The my.ryerson portal will not be available on Tuesday, September 1, 2015 from 6 a.m. to 8 a.m. due to the switchover from Blackboard to Brightspace by D2L.  RAMSS, eHR and other applications accessed through the my.ryerson portal will not be … Continue reading →

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Daylight Saving Time (DST) Switch, Sunday, March 8, 2015 at 2 AM

Posted on March 4, 2015 by Branka Halilovic

Due to the switch to Daylight Savings Time, the following applications will not be available: RAMSS and eHR on Sunday, March 8, 2015 from 00:01 AM to 3:30 AM OGF from Saturday, March 7, 2015 at 22:45 PM to Sunday, … Continue reading →

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my.ryerson portal currently unavailable – Monday, Nov. 4 @ 1:36 pm

Posted on November 4, 2013 by Branka Halilovic

The virtual web servers that are used as from ends for my.ryerson.ca are currently unresponsive. Technical support staff is currently investigate the cause of the problem. Update 4:00 PM: CCS began taking steps at roughly 2:30 to return the portal … Continue reading →

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my.ryerson service disruption: Monday, June 3 2013, 5 PM

Posted on June 3, 2013 by Casey Carvalho

The CCS Help Desk received reports from a few external users indicating that they are experiencing problems connecting to my.ryerson.ca.  These reports started at 5:05 PM. Access to my.ryerson.ca within Ryerson is working as expected.  A preliminary investigation indicated that … Continue reading →

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my.ryerson outage: Friday, May 30, 2013, 8 AM – 8:26 AM

Posted on May 31, 2013 by Branka Halilovic

On Friday, May 30, 2013, between 6 am and 8 am,  CCS was performing  scheduled maintenance on storage devices which impacted the my.ryerson portal and all applications accessed through the my.ryerson portal, CAS and all CAS-fied applications, RMS administration and … Continue reading →

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CAS – Central Authentication System – Service disruption, March 25, 2013 11:35 AM – 12:30 PM

Posted on March 25, 2013 by Jim Buchanan

CAS, the Ryerson Central Authentication system was unavailable from 11:35 AM to 12:30 PM on Monday, March 25, 2013. This was due to an issue with a database server file system.  The problem is being investigated by CCS. Due to … Continue reading →

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Scheduled applications outage during the Daylight Saving Time (DST) switch: Sunday, March 10, 2013 1 AM – 3:30 AM

Posted on March 8, 2013 by Branka Halilovic

RAMSS, eHR and OGF services will not be available on Sunday, March 10, 2013 between 1 AM and 3:30 AM due to the DST switch. We apologize for any inconvenience this may cause. -Computing and Communications Services

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