Tag Archives: network

YDI Network Outage: Friday, October 11, 2013 4:00 AM – 6:10 AM

During an automated software upgrade of a network switch, the device stopped passing network traffic. This caused a network outage for the 9th and 11th floors of the YDI building. Services were resumed at 6:10 AM after CCS staff were able … Continue reading

Posted in All Categories, network | Tagged | Comments Off on YDI Network Outage: Friday, October 11, 2013 4:00 AM – 6:10 AM

Network & Phone Outage in TRS

On Sunday, September 15, 2013, at 8:35  a network switch serving  the North/West corner of the 3rd floor in TRSM failed to provide power to the phones. The network switch had to be rebooted repeatedly on Monday, September 16, 2013 … Continue reading

Posted in All Categories, network | Tagged | Comments Off on Network & Phone Outage in TRS

Network outage for POD: Friday, Sept. 13, 2013 7:35 AM – 8:30 AM

On Friday, September 13, 2013, between 7:35 AM and 8:30 AM,  a scheduled upgrade to the firewall appliance protecting the network in the POD building failed, causing a network outage to the Cashiers and Records & Registration offices. We apologize … Continue reading

Posted in All Categories, Firewall | Tagged | Comments Off on Network outage for POD: Friday, Sept. 13, 2013 7:35 AM – 8:30 AM

Network outage for HR

On Tuesday, August 27, 2013 at 9:05 AM,  the network switch that services the HR department on the 16th floor of the YDI building lost its configuration. This caused a network outage to workstations and phones on this floor. The … Continue reading

Posted in All Categories, network | Tagged | Comments Off on Network outage for HR

Network Outage for Bookstore

On Wednesday, August 21, 2013 at 10:00 AM,  the firewall appliance protecting the Bookstore failed. This caused a network outage to workstations inside the Bookstore. The firewall has been replaced and services resumed at 10:05 AM We apologize for the … Continue reading

Posted in All Categories, Firewall | Tagged | Comments Off on Network Outage for Bookstore

Network Outage for HR and Finance

On Friday, July 26, 2013, between 7:35 AM and 8:31 AM,  a scheduled upgrade to the firewall appliance protecting the HR and Finance departments failed. This caused a network outage to these two departments during that time We apologize for … Continue reading

Posted in All Categories, Firewall, network | Tagged | Comments Off on Network Outage for HR and Finance

Network Outage: Wednesday, June 19, 2013, 3:15 PM to 3:55 PM

On Wednesday, June 19, 2013, between 3:15 PM and 3:55 PM,  a network loop occurred that disabled the network links to the TRS, JOR and YNG buildings. Network Services is investigating the source of the loop. We apologize for the … Continue reading

Posted in network | Tagged | Comments Off on Network Outage: Wednesday, June 19, 2013, 3:15 PM to 3:55 PM

Network Outage at YDI

A configuration error in a network switch caused a network outage  for some parts of the YDI building on Friday June 14, 2013 between 8:05 and 8:55 AM. We apologize for the inconvenience the outage caused. -Computing and Communications Services

Posted in All Categories, network | Tagged | Comments Off on Network Outage at YDI

my.ryerson service disruption: Monday, June 3 2013, 5 PM

The CCS Help Desk received reports from a few external users indicating that they are experiencing problems connecting to my.ryerson.ca.  These reports started at 5:05 PM. Access to my.ryerson.ca within Ryerson is working as expected.  A preliminary investigation indicated that … Continue reading

Posted in All Categories, eHR, eResources, Internet, my.ryerson, network, OGF, RAMSS | Tagged , , , | Comments Off on my.ryerson service disruption: Monday, June 3 2013, 5 PM

Network Outage: Sunday May 26, 2013 11:00 PM – Monday, May 27, 2013 8:30 AM

One of the core network firewalls stopped working on Sunday May 26, 2013 at 11:00 PM and had to be rebooted this morning, Monday 27, 2013  at 8:30 AM. The outage impacted the networks for the Faculty of Arts, Point … Continue reading

Posted in All Categories, Firewall, network | Tagged | Comments Off on Network Outage: Sunday May 26, 2013 11:00 PM – Monday, May 27, 2013 8:30 AM