Tag Archives: network

Network outage at IMA building on Monday, February 23, 2105 from 4:55 PM to 6:40 PM

On Monday, February 23, 2015 at 04:55 PM, a network switch servicing the IMA building failed. This caused a network outage for the offices and classrooms in this building.  The network switch had to be reconfigured and services were resumed at 6:40 PM. … Continue reading

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Network outage at Kerr Hall 2nd floor on Wednesday February 18, 2015 at 7:52 AM

On Wednesday, February 18, 2015 at 07:52 AM, a network switch servicing the North/East corner of Kerr Hall 2nd floor failed. This caused a network outage for the offices and classrooms in this area.  The network switch is going to be replaced within few … Continue reading

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Network outage for Kerr Hall West 3rd floor on January 28, 2015 from 00 :34 to 9:30 AM

On Wednesday, January 28, 2015 at 00:34 AM, a network switch servicing Kerr Hall West’s 3rd floor became unresponsive. This prevented any new network connections in this area. The network switch was rebooted at 9:30 AM, at which time normal services resumed. Please accept … Continue reading

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Network outage on Tuesday November 11, 2014

On Tuesday November 11, 2014 at 2:48 PM a network device (load balancer) that manages network traffic within Ryerson’s main data centre failed. This prevented access to any of Ryerson’s applications. The appliance was restarted and services resumed at 3:04 PM. We apologize for the inconvenience. -Computing and … Continue reading

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Internet outage on Wednesday October 29, 2014

On Wednesday October 29, 2014 at 1:15 PM the two routers connecting Ryerson to the Internet ran out of memory. This caused a total outage of Internet traffic. The routers had to be rebooted and the services were resumed at 1:30 PM. … Continue reading

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Network outage for POD 3rd & 4th floors on Monday September 29, 2014

The network switch providing network access to POD 3rd and 4th floor failed this morning.  This caused a network outage for the wired devices until the switch was replaced at 8:50 AM. We apologize for the inconvenience. -Computing and Communications Services

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Network outage at ENG on Sunday August 24, 2014 5:00 AM – 2:30 PM

On Sunday August 24, 2014 at 5:00 AM, the network switch providing network access to the north side of ENG buildings failed.  Network Services had to reboot the switch and services were restored at 2:30 PM. We apologize for any inconvenience. -Computing and … Continue reading

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Network outage at SCC & OAK on July 24, 2014 at 4:00 to 10:00 AM

On Thursday July 24, 2014 at 4:00 AM, the network switch providing network access to both SCC and OAK buildings failed. Network Services replaced the defective unit and the service restored at 10:00 AM. We apologize for any inconvenience. -Computing and Communications Services

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Network outage at 112 and 114 Bond St.: July 5 and 6, 2014

On Saturday July 5, 2014 at 9:15 AM, all network connections to 112 and 114 Bond St. buildings went down due to rodents chewing on the fibre cables feeding these buildings. A temporary fibre repair has been implemented and services were restored on … Continue reading

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Intermittent Network Access on Wednesday April 30, 2014 from 7:00 to 7:55 AM

On Wednesday April 30, 2014 between 7:00 and 7:55 AM, one of the core network switches had intermittent port failures which caused a general intermittent network outage. The switch had to be rebooted at 7:45 to resume the services. We … Continue reading

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