Tag Archives: Google Apps

Custom Ryerson URL to Google Calendar is not working on Wed. Oct. 14th 2020

Posted on October 14, 2020 by Hongbo HE

On Wednesday, October 14th, 2020, the custom Ryerson URL to Google Calendar (https://calendar.google.com/a/ryerson.ca) stopped working. It includes links within the my.ryerson portal (https://my.ryerson.ca), which have been switched to https://calendar.google.com temporarily. Users need to log out of the portal and then … Continue reading →

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Google Drive service disruption on Tuesday, January 17, 2017 starting at 11:41 AM

Posted on January 17, 2017 by Hongbo HE

Google is reporting service issue with Google Drive at 11:14 AM today. CCS has also received reports from some of our users that Google Drive was not available.  The latest Google Status information is available at: https://www.google.com/appsstatus#hl=en&v=issue&sid=4&iid=fb887d4953c88406aab04e737d583560 We will provide … Continue reading →

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Issues with Google Drive/Doc/Sheet/Slides: November 22, 2016 from 9:18 AM to 9:29 AM

Posted on November 22, 2016 by Branka Halilovic

Google reported issues with Google Drive/Doc/Sheet/Slides at 9:18 AM today and the issues were resolved at 9:29 AM: https://www.google.com/appsstatus#hl=en&v=status Please accept our apologies for any inconvenience these issues may have caused. -Computing and Communications Services

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Google’s “Important changes to your account” notice

Posted on September 14, 2016 by Branka Halilovic

Google has started displaying a one-time notice that your Ryerson account now “works more like a full Google account.” Google is displaying this notice now because of a change in how the Google Play store has been configured by Google. … Continue reading →

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Older versions of Google Apps Sync for Microsoft Outlook will stop working on April 20, 2015

Posted on April 17, 2015 by Hongbo HE

Google has notified us that there are users in our domain who are still using depreciated version 3.6 or older of the Google Sync for Microsoft® Outlook® (GASMO) client.  According to Google: The Notes sync features in Outlook will stop … Continue reading →

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GMail Auto-complete Issue Wednesday, Feb. 25, 2015

Posted on February 25, 2015 by Hongbo HE

CCS has received reports from users about GMail auto-complete not working for them and opened a support ticket with Google. Google has responded that it is a known issue and that the Google Engineering team is actively working to resolve … Continue reading →

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Google Drive Access Disruption Monday, October 27, 2014

Posted on October 27, 2014 by Hongbo HE

Google has reported service issues with Google Drive this morning.  Affected users will see 500 errors and slow response time.  The latest Google Drive status information is here. CCS has also received reports from users about not being able to … Continue reading →

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Ryerson Gmail service interuption on Friday, January 24, 2014

Posted on January 24, 2014 by Jim Buchanan

On Friday, January 24, 2014 starting at approximately 2:00 PM the Ryerson Gmail service became unavailable.  This service disruption only applies to Gmail and appears to affect the consumer Gmail as well. CCS is attempting to contact Google support and … Continue reading →

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my.ryerson outage: Friday, May 30, 2013, 8 AM – 8:26 AM

Posted on May 31, 2013 by Branka Halilovic

On Friday, May 30, 2013, between 6 am and 8 am,  CCS was performing  scheduled maintenance on storage devices which impacted the my.ryerson portal and all applications accessed through the my.ryerson portal, CAS and all CAS-fied applications, RMS administration and … Continue reading →

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Google Drive Service disruption: Friday, May 10, 2013 3:00 PM – 3:12 PM

Posted on May 10, 2013 by Hongbo HE

Google Drive  has been experiencing intermittent problems since about 3:00 PM.  Some users have reported that after logging into Google Drive on the web, their files appear to be missing. Google has updated their status page with more information. Click … Continue reading →

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