Tag Archives: eHR

LDAP authentication outage: Wednesday, Dec. 12, 2012 7:15 AM – 8:11 AM – Update

Posted on December 12, 2012 by Casey Carvalho

Update:  This affected CASified applications, including Gmail, Blackboard, my.ryerson.ca, Confluence, Jira and impacted wireless Access. =============================================================== The LDAP (Lightweight Directory Access Protocol) proxy servers used for authentication, including authentication of CAS systems (my.ryerson.ca), stopped responding around 7:15 am.   Services were restored around … Continue reading →

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my.ryerson.ca and CAS service interruption: Tuesday Nov. 27 00:00 AM – 00:15 AM

Posted on November 26, 2012 by Casey Carvalho

Due to an issue with an Oracle database process, a planned service interruption is being scheduled for approximately 15 minutes, starting tonight at midnight.  During this period Ryerson’s Central Authentication System (CAS) will be unavailable. While applications accessed through my.ryerson.ca (including  RAMSS, Blackboard, … Continue reading →

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Scheduled eHR System Outage, Saturday, September 15 at midnight until Tuesday, September 18 at 8 am

Posted on September 14, 2012 by Branka Halilovic

eHR system will be undergoing maintenance this weekend and as a result, eHR will be unavailable from Saturday, September 15 at midnight until Tuesday, September 18 at 8 am. We apologize in advance for any inconvenience this will cause. – … Continue reading →

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eHR Service Outage: July 13 01:37 AM – 07:00 AM

Posted on July 13, 2011 by Casey Carvalho

At roughly 1:37 AM this morning the eHR database crashed and the eHR system became unavailable until 7 AM when it was restarted. Continue reading →

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System outage on Dec. 28, 8:00 AM – 8:00 PM

Posted on December 16, 2010 by Branka Halilovic

On Tuesday, Dec. 28, 2010 between 8:00 AM and 8:00 PM, CCS is planning to upgrade 2 production SAN (storage) appliances to the latest version of the software, as well as applying a number of patches. Continue reading →

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Major systems restored after a switch failure at 9:30 AM

Posted on December 8, 2010 by Branka Halilovic

As of 10:30 AM this morning, the my.ryerson portal, RAMSS, eHR, Library eResource and other applications were returned to service following the outage that began at 9:30 AM. Continue reading →

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Major system outage due to a switch failure

Posted on December 8, 2010 by Branka Halilovic

At approximately 9:30 AM this morning, there was a switch failure within the storage area network that supports many of Ryerson’s core systems. Continue reading →

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