On Wednesday May 16, 2018 around 8:58 AM, a server problem caused new authentication requests from Windows clients to fail or be very slow. The wireless (WiFi) access was disabled temporarily to assist with the troubleshooting but has been re-enabled. Services are returning to normal around 10 AM and we will continue to investigate the issue.
Update: Full services were restored around 9:55 AM.
We apologize for the inconvenience this outage has caused.
-Computing and Communications Services
On Thursday May 10, 2018 at 4:40 PM, a network glitch caused an outage for YDI building. Network Services team fixed the issue and services resumed at 5:00 PM.
We apologize for the inconvenience this outage has caused.
-Computing and Communications Services
The Brightspace Learning Management system hosted by D2L for Ryerson was briefly unavailable today April 24, 2018
The service interruption was first reported at about 11: 40 AM and was resolved about 11:45 AM
We are working with D2L to determine what caused this service interruption.
We sincerely apologize for the impact this disruption may have caused.
-Computing and Communications Services
An unresponsive application process caused academic student printing and Point of Sale (POS) services to be unavailable, starting around 2:45 PM on Friday, April 6, 2018. The application was restarted and services were restored at 3:06 PM. CCS is investigating the root cause of the problem.
Please accept our apologies for any problems this outage has caused.
-Computing and Communications Services
The blog.ryerson.ca service was not available on Wednesday, April 4, 2018 between 4:13 PM and 4:30 PM.
Please accept our apologies for any problems this outage has caused.
-Computing and Communications Services
On Monday March 26, 2018 at 1:00 AM, a malfunctioning network switch caused a network outage for KHW71 labs. Network Services team fixed the issue and services resumed at 8:00 AM.
We apologize for the inconvenience this outage has caused.
-Computing and Communications Services
On Wednesday March 14, 2018 at 6:08 PM, a malfunction in a network distribution switch caused a total network outage for the buildings on the West side of the campus. Network Services team routed the traffic through a redundant network switch and services resumed at 6:50 PM.
The network services team is continuing their investigation and testing other locations within campus that might be impacted
Update:
Issues were noticed in other buildings such as CE & VIC. A core network switch was rebooted and services resumed at 8:45 PM
We apologize for the inconvenience this outage has caused.
-Computing and Communications Services
On Sunday March 4, 2018 at 5:30 AM, a power outage at 415 Yonge building caused a total network outage for this building. At 7:30 AM the power was restored but one the network switch there didn’t come up and required a reboot. Services were resumed at 11:40 AM.
We apologize for the inconvenience this outage has caused.
-Computing and Communications Services
On Sunday, February 18, 2018 starting at approximately 1:00 AM emails sent from D2L Brightspace were being delivered to Spam folders at Ryerson. This has been reported to D2L and D2L and CCS support teams are working to resolve the issue
We apologize for any problems this is causing.
Update: – Sunday, February 18, 2018 – 8:20 AM The issue has been reported to Google
Update: the issue was resolved about 2:00 PM on Sunday February 18, 2018
-Computing and Communications Services
On Friday February 16, 2018 at 9:30 AM, a network outage was reported accessing the Eduroam WiFi. Network Services team is investigating the problem.
Update: – The issue was resolved at 10:45 AM
We apologize for the inconvenience this outage has caused.
-Computing and Communications Services
