On Sunday March 4, 2018 at 5:30 AM, a power outage at 415 Yonge building caused a total network outage for this building. At 7:30 AM the power was restored but one the network switch there didn’t come up and required a reboot. Services were resumed at 11:40 AM.
We apologize for the inconvenience this outage has caused.
-Computing and Communications Services
On Sunday, February 18, 2018 starting at approximately 1:00 AM emails sent from D2L Brightspace were being delivered to Spam folders at Ryerson. This has been reported to D2L and D2L and CCS support teams are working to resolve the issue
We apologize for any problems this is causing.
Update: – Sunday, February 18, 2018 – 8:20 AM The issue has been reported to Google
Update: the issue was resolved about 2:00 PM on Sunday February 18, 2018
-Computing and Communications Services
On Friday February 16, 2018 at 9:30 AM, a network outage was reported accessing the Eduroam WiFi. Network Services team is investigating the problem.
Update: – The issue was resolved at 10:45 AM
We apologize for the inconvenience this outage has caused.
-Computing and Communications Services
On Monday February 12, 2018 at 3:55 PM, a network outage was reported at 415 Yonge St. building. Network Services team is investigating the problem.
Update: 7:20 PM: The problem was caused by a malfunctioning network switch. Service was restored at 5 PM.
We apologize for the inconvenience this outage has caused.
-Computing and Communications Services
The BPEL service that supports the real time integration between eHR and RMS failed to start at 6:30 am today during the regularly scheduled rebooting process. The HR eAppoint service has been impacted. CCS technical staff is working on resolving the issue as soon as possible.
We apologize for any inconvenienced this have caused.
Update: The BPEL service was restored around 3:40 PM.
-Computing and Communications Services
On Monday February 5, 2018 at 9:50 AM, a network switch failed causing a network outage at DSQ 3rd floor. Network Services team replaced the switch and services resumed at 10:20 AM .
We apologize for the inconvenience this outage has caused.
-Computing and Communications Services
On Monday February 5, 2018, at 9:00 AM the wireless connectivity at YDI & TRSM was intermittent. Network services staff moved the wireless access points to a backup wireless controller and services were resumed at 9:25 AM.
We apologize for the inconvenience this outage caused.
-Computing and Communications Services
At approximately 3:30 pm, Friday, Feb. 2, 2018, Single Sign On to lynda.com stopped working for Ryerson users. lynda.com has been notified about the issue. Users already logged into lynda.com were not impacted. This page will be updated when we receive more information.
Update – 11:23 AM Feb. 5, 2018 – The issue has been fixed. If you still have issues logging on to Lynda.com, please follow instruction here to clear your browser’s cache.
We apologize for any inconvenience this may have caused.
-Computing and Communications Services
At approximately 1 PM, today, February 3, 2018, the eHR system became unavailable due to a file system problem. The server was rebooted and services restored around 1:25 PM. Technical staff are investigating the cause of the problem with the vendor.
Please accept our apologies for the problems this outage has caused.
-Computing and Communications Services
Since 10:00 AM, today, Jan. 30, 2018, the eHR has been offline while we investigate a server issue.
Update – 8:00 PM, Jan 30, 2018 – the eHR service has been restored.
Please accept our apologies for the problems this outage has caused.
-Computing and Communications Services
