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Category Archives: RAMSS
Ryerson Mobile Service Disruption: Tuesday, Jan. 15 2013 2:50 PM
Just before 3:00PM, one of the RAMSS front end servers crashed and was rebooted. However, one of the services running on this server, an integration broker that provides student schedule information to Ryerson Mobile failed to come up properly. Unfortunatately, this … Continue reading
Posted in eResources, RAMSS
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Scheduled www.ryerson.ca and the my.ryerson portal outage: Friday, January 18, between 6 am and 7 am
To mitigate issues that caused my.ryerson and CAS services interruptions on Dec 26, 2012 and Jan 1, 2013, CCS will be moving www.ryerson.ca and uPortal to a new load balancer on Friday, January 18, between 6 AM and 7 AM. … Continue reading
Posted in All Categories, Blackboard, eHR, Google Apps, my.ryerson, RAMSS
Tagged Blackboard, eHR, Google Apps, my.ryerson, RAMSS
Comments Off on Scheduled www.ryerson.ca and the my.ryerson portal outage: Friday, January 18, between 6 am and 7 am
Scheduled RAMSS outage, December 24, 2012 from 5:30 am to 12 noon
Due to a hydro power upgrade project that must be completed at Ryerson, RAMSS will be unavailable on December 24, 2012 from 5:30 am to 12 noon. This is unavoidable and we apologize in advance for the inconvenience that this … Continue reading
Posted in All Categories, RAMSS
Tagged RAMSS
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CAS service interruption: Dec. 16 11:7 PM – Dec 17 2:12 AM
Central Authentication Service (CAS) application server’s threads had reached the max and could not handle new requests at 11:57 PM on December 16, 2012. Services were restored at 2:12 AM on December 17, 2012. This affected all CASified applications, including … Continue reading
Posted in All Categories, Blackboard, eHR, Google Apps, my.ryerson, RAMSS
Tagged Blackboard, eHR, Google Apps, my.ryerson, RAMSS
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LDAP authentication outage: Wednesday, Dec. 12, 2012 7:15 AM – 8:11 AM – Update
Update: This affected CASified applications, including Gmail, Blackboard, my.ryerson.ca, Confluence, Jira and impacted wireless Access. =============================================================== The LDAP (Lightweight Directory Access Protocol) proxy servers used for authentication, including authentication of CAS systems (my.ryerson.ca), stopped responding around 7:15 am. Services were restored around … Continue reading
Posted in All Categories, Blackboard, eHR, Google Apps, LDAP, my.ryerson, RAMSS, wireless
Tagged Blackboard, eHR, Google Apps, LDAP, my.ryerson, RAMSS, Wireless
Comments Off on LDAP authentication outage: Wednesday, Dec. 12, 2012 7:15 AM – 8:11 AM – Update
my.ryerson.ca and CAS service interruption: Tuesday Nov. 27 00:00 AM – 00:15 AM
Due to an issue with an Oracle database process, a planned service interruption is being scheduled for approximately 15 minutes, starting tonight at midnight. During this period Ryerson’s Central Authentication System (CAS) will be unavailable. While applications accessed through my.ryerson.ca (including RAMSS, Blackboard, … Continue reading
Posted in All Categories, Blackboard, eHR, Google Apps, my.ryerson, RAMSS
Tagged Blackboard, eHR, Google Apps, my.ryerson, RAMSS
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RAMSS tab malfunction in my.ryerson: Wednesday Nov. 21, 2012 1:36 PM – 2:00 PM
Due to a misconfiguration with the RAMSS tab in the my.ryerson portal, access to RAMSS was not available from approximately 1:36 PM to 2:00 PM on Wednesday, November 21, 2012. We apologize for the service disruption. – Computing and Communications Services
Posted in my.ryerson, RAMSS
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Scheduled Blackboard, RAMSS, SoapBox outage: Friday, Oct. 19, 2012 between 6:30 am – 6:15 am
On Friday, Oct. 19, 2012 between 6:00 am and 6:15 am, the Blackboard servers will be restarted as a precaution, to avoid a possible unscheduled service disruption due to an application bug associated with the increase of database connections, which … Continue reading
Posted in Blackboard, RAMSS
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Intermittent my.ryerson.ca login problem – Friday, Aug. 24, 2012
One of the Central Authentication System (CAS) servers that allows you to log into my.ryerson.ca and other systems experienced a problem this morning. This caused some users to experience an authentication failure when attempting to login to my.ryerson.ca or other … Continue reading
Posted in Blackboard, eHR, eResources, my.ryerson, RAMSS
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my.ryerson.ca, Blackboard, eHR, RAMSS service disruption: Friday, July 20 2012 7:21 AM – 7:34 AM
A scheduled firewall upgrade carried out this morning temporarily disrupted my.ryerson and applications accessed through the portal, including Blackboard, eHR and RAMSS. The service disruption started around 7:21 AM and lasted until 7:34 AM. We apologize for the service disruption. … Continue reading
Posted in All Categories, Blackboard, eHR, my.ryerson, RAMSS
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