Intermittent my.ryerson.ca login problem – Friday, Aug. 24, 2012

One of the Central Authentication System (CAS) servers that allows you to log into my.ryerson.ca and other systems experienced a problem this morning.   This caused some users to experience an authentication failure when attempting to login to my.ryerson.ca or other systems that rely on CAS.

This particular server has been taken out of the load balanced group until the problem is investigated and resolved.  Services are working normally as of 8:55 AM.

Please accept our apologies for the problems the service disruption caused.

-Computing and Communications Services

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