Category Archives: network

Network Outage: Friday, September 27, 2013 7:25 AM – 7:55 AM

Posted on September 27, 2013 by michael

On Friday, September 27, 2013 at 7:25 AM,  a scheduled firewall upgrade failed which caused a network interruption  to the campus. A redundant firewall has taken over and services resumed at 7:55 AM. We apologize for the inconvenience this outage … Continue reading →

Posted in All Categories, Firewall, network | Tagged | Comments Off on Network Outage: Friday, September 27, 2013 7:25 AM – 7:55 AM

Network & Phone Outage in TRS

Posted on September 16, 2013 by michael

On Sunday, September 15, 2013, at 8:35  a network switch serving  the North/West corner of the 3rd floor in TRSM failed to provide power to the phones. The network switch had to be rebooted repeatedly on Monday, September 16, 2013 … Continue reading →

Posted in All Categories, network | Tagged | Comments Off on Network & Phone Outage in TRS

my.ryerson service disruption: Thursday, Sept. 5, 2013 1:35 PM

Posted on September 5, 2013 by Casey Carvalho

The my.ryerson portal became unresponsive around 1:35PM today, Thursday, Sept. 5, 2013.   Partial service was restored at approximately 2:38PM, but technical staff are still working on restoring full services. It may be necessary to disable the course and organization … Continue reading →

Posted in Blackboard, eHR, eResources, my.ryerson, network, RAMSS | Comments Off on my.ryerson service disruption: Thursday, Sept. 5, 2013 1:35 PM

Network Outage in TRS: Tuesday, Sept. 3, 2013 09:30 AM – 10:30 AM

Posted on September 3, 2013 by michael

On Tuesday, September 3, 2013 at 9:30 AM,  the network switch that services the North/East corner on the 7th floor of the TRS building lost its configuration. This caused a network outage to workstations and phones on this portion of … Continue reading →

Posted in All Categories, network | Comments Off on Network Outage in TRS: Tuesday, Sept. 3, 2013 09:30 AM – 10:30 AM

Network outage for HR

Posted on August 27, 2013 by michael

On Tuesday, August 27, 2013 at 9:05 AM,  the network switch that services the HR department on the 16th floor of the YDI building lost its configuration. This caused a network outage to workstations and phones on this floor. The … Continue reading →

Posted in All Categories, network | Tagged | Comments Off on Network outage for HR

Network Outage for HR and Finance

Posted on July 26, 2013 by michael

On Friday, July 26, 2013, between 7:35 AM and 8:31 AM,  a scheduled upgrade to the firewall appliance protecting the HR and Finance departments failed. This caused a network outage to these two departments during that time We apologize for … Continue reading →

Posted in All Categories, Firewall, network | Tagged | Comments Off on Network Outage for HR and Finance

Network Outage: Wednesday, June 19, 2013, 3:15 PM to 3:55 PM

Posted on June 19, 2013 by michael

On Wednesday, June 19, 2013, between 3:15 PM and 3:55 PM,  a network loop occurred that disabled the network links to the TRS, JOR and YNG buildings. Network Services is investigating the source of the loop. We apologize for the … Continue reading →

Posted in network | Tagged | Comments Off on Network Outage: Wednesday, June 19, 2013, 3:15 PM to 3:55 PM

Network Outage at YDI

Posted on June 14, 2013 by michael

A configuration error in a network switch caused a network outage  for some parts of the YDI building on Friday June 14, 2013 between 8:05 and 8:55 AM. We apologize for the inconvenience the outage caused. -Computing and Communications Services

Posted in All Categories, network | Tagged | Comments Off on Network Outage at YDI

my.ryerson service disruption: Monday, June 3 2013, 5 PM

Posted on June 3, 2013 by Casey Carvalho

The CCS Help Desk received reports from a few external users indicating that they are experiencing problems connecting to my.ryerson.ca.  These reports started at 5:05 PM. Access to my.ryerson.ca within Ryerson is working as expected.  A preliminary investigation indicated that … Continue reading →

Posted in All Categories, eHR, eResources, Internet, my.ryerson, network, OGF, RAMSS | Tagged , , , | Comments Off on my.ryerson service disruption: Monday, June 3 2013, 5 PM

Network Outage: Sunday May 26, 2013 11:00 PM – Monday, May 27, 2013 8:30 AM

Posted on May 27, 2013 by michael

One of the core network firewalls stopped working on Sunday May 26, 2013 at 11:00 PM and had to be rebooted this morning, Monday 27, 2013  at 8:30 AM. The outage impacted the networks for the Faculty of Arts, Point … Continue reading →

Posted in All Categories, Firewall, network | Tagged | Comments Off on Network Outage: Sunday May 26, 2013 11:00 PM – Monday, May 27, 2013 8:30 AM