Category Archives: CAS

my.ryerson, RMS, CAS outage: Friday, Oct. 30, 2015

Posted on October 30, 2015 by Casey Carvalho

A planned migration of my.ryerson, RMS and CAS to new hardware scheduled from 6 AM – 8 AM today, Friday Oct. 30 took longer than expected, completing at approximately 8:20 AM, 20 minutes late. During this period, the systems were … Continue reading →

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Authentication System outage – Wedensday, January 7, 2015 – 3:00PM to 3:18 PM

Posted on January 7, 2015 by Jim Buchanan

Ryerson’s Central Authentication Service (CAS) (which controls the login process to my.ryerson.ca, Google Apps at Ryerson, and other services) was unavailable this afternoon between 3:00 PM and 3:18 PM. This outage was caused by a software firewall rule change.  A … Continue reading →

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Scheduled Central Authentication Service (CAS) maintenance: Thursday, February 6, 2014 from 6:15 am to 6:45 am

Posted on February 5, 2014 by Branka Halilovic

On Thursday, February 6, 2014 between 6:15 am and 6:45 am, CCS will perform necessary system maintenance on Ryerson’s Central Authentication Service (CAS) that controls the login process to my.ryerson.ca, Google Apps at Ryerson, and other services. CAS users may … Continue reading →

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Authentication Service outage: Thursday, Sept. 19, 2013 4:16 AM – 5:07 AM

Posted on September 19, 2013 by Brian Lesser

Ryerson’s Central Authentication Service (CAS) that controls the login process to my.ryerson.ca, Google Apps at Ryerson, and other services was unavailable this morning from 4:16 AM – 5:07 AM. The CAS servers were restarted to clear out memory and the system … Continue reading →

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my.ryerson outage: Friday, May 30, 2013, 8 AM – 8:26 AM

Posted on May 31, 2013 by Branka Halilovic

On Friday, May 30, 2013, between 6 am and 8 am,  CCS was performing  scheduled maintenance on storage devices which impacted the my.ryerson portal and all applications accessed through the my.ryerson portal, CAS and all CAS-fied applications, RMS administration and … Continue reading →

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CAS – Central Authentication System – Service disruption, March 25, 2013 11:35 AM – 12:30 PM

Posted on March 25, 2013 by Jim Buchanan

CAS, the Ryerson Central Authentication system was unavailable from 11:35 AM to 12:30 PM on Monday, March 25, 2013. This was due to an issue with a database server file system.  The problem is being investigated by CCS. Due to … Continue reading →

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CAS, RAMSS, eHR outage: Saturday, Feb. 16 2013 5:04 AM to 8:31 AM

Posted on February 16, 2013 by Brian Lesser

A network device failed at 5:04 AM this morning making Ryerson’s Central Authentication System unavailable as well as RAMSS and eHR. The system was restored by 8:31 AM this morning. Please accept our apologies for the outage. For those interested … Continue reading →

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