Authentication Service outage: Thursday, Sept. 19, 2013 4:16 AM – 5:07 AM

Ryerson’s Central Authentication Service (CAS) that controls the login process to my.ryerson.ca, Google Apps at Ryerson, and other services was unavailable this morning from 4:16 AM – 5:07 AM. The CAS servers were restarted to clear out memory and the system is working normally. We are investigating why one of the servers Java heap was full and why other servers were affected.

Please  accept our apologies for the problems this outage caused.

-Computing and Communications Services

This entry was posted in CAS. Bookmark the permalink.