Category Archives: All Categories

Network Outage – Morning of Feb. 15, 2011

Posted on February 21, 2011 by

At approximately 6:30 am on Tuesday, Feb. 15, 2010, access to the Ryerson network from various campus buildings was lost. This is was due to an expired license on a distribution layer switch. The license was renewed and services were … Continue reading →

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Web Application Outage Resolved

Posted on February 19, 2011 by Brian Lesser

The database server that failed last night has been replaced and its services restored. The Web applications, including the Ethics on-line system, are now available. Service was restored at approximately 12 noon today (Saturday, February  19).

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Web Application Outages

Posted on February 19, 2011 by Brian Lesser

A number of Web applications are temporarily offline due to a critical hardware fault in a database server. The applications include the Ethics on-line system and other applications on runner.ryerson.ca. The hardware fault occurred in the late evening of Friday, … Continue reading →

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Resource Management System Outage

Posted on February 17, 2011 by Brian Lesser

At approximately 5 a.m. this morning, a system disk failed in one of our Ryerson Resource Management System (RMS) servers. The disk failed during a backup which delayed the recovery process. [Update: service was restored at 3 PM.] We are … Continue reading →

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Voice-Mail System Outage

Posted on January 25, 2011 by

At 3:45 pm this afternoon, Call Pilot, the system that provides voice mail and the Call Attendant service (call transfer) went down. Continue reading →

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RMAIL Delivery Slowdown

Posted on January 20, 2011 by

Due to a mass mailing from outside Ryerson, the RMail and Groupwise systems, as well as other departmental e-mail systems relying on spam and filtering services provided by CCS experienced a considerable slowdown in delivering mail yesterday (Jan. 19). Continue reading →

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Power Interruption in POD and Jorgenson buildings

Posted on January 14, 2011 by

Due to some electrical work being carried out in the POD building, there was a short power interruption around 10:40am in some areas of the POD and Jorgenson buildings that resulted in a brief loss of network connectivity. Continue reading →

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RMAIL Delivery Slowdown

Posted on January 14, 2011 by

Due to a mass mailing from outside Ryerson, the RMail and Groupwise systems, as well as other departmental e-mail systems relying on spam and filtering services provided by CCS experienced a considerable slowdown in delivering mail yesterday (Jan. 13). Continue reading →

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Call Pilot Outage

Posted on January 5, 2011 by

At 10:30 this morning, Call Pilot, Ryerson’s Voice Mail system was out of service for 15 mins. Continue reading →

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Emergency upgrade to perimeter firewall

Posted on December 16, 2010 by

The perimeter firewall is scheduled to be upgraded at 6:00 am, Friday, December 17. Continue reading →

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