Poor Network Response in TRSM – Feb. 27, 2010

At around 1:00 pm on Sunday, Feb. 27, 2010 wired and wireless users experienced slow network response in TRSM. Network Services was called. After extensive trouble-shooting, the problem could not be resolved without rebooting the router in TRSM. It was decided to reboot the router on Monday morning rather than rebooting remotely and have the router not come up properly, thus causing more disruption to users.