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Recent Alerts
- WiFi outage on Tuesday October 22, 2024 from 1:01 to 1:14 PM
- CE Azure labs outage on Thursday September 5, 2024
- Slow connectivity to applications on Tuesday September 3, 2024
- WiFi Network outage on Wednesday August 28, 2024 from 5:20 to 7:15 AM
- ServiceNow (Ask HR and IT Help) outage on Monday August 26, 2024
Category Archives: All Categories
Alfresco service outage: Sunday, Jan. 20 2013 8:53 PM – 9:35 PM
While troubleshooting a storage performance problem, the Alfresco database became unavailable at approximately 8:53 PM. Services were restored around 9:35 PM. The outage affected the Admissions and Campus Facilities and Sustainability document management systems. Update: A problem with the storage … Continue reading
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VMware performance degradation – Sunday, Jan. 20 2013
VMware has been experiencing a performance degradation due to the migration of the storage from one storage RAID array to another. Technical staff are working with the vendor to determine the cause of the problem. Some virtual servers have been … Continue reading
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Ryerson Gmail – Mail Quota Issue
Some people have reported issues with their Ryerson Gmail quota. Gmail reports that their mail box is full and that they are using 99% of their 1 GB limit. They should have a 25 GB limit instead of 1 GB. … Continue reading
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CS/RAMSS & Ryerson Mobile Service Disruption: Saturday, Jan. 19, 2013 2:00 AM
A server crash of one of the RAMSS servers was occurred this Saturday morning at approximately 2 AM. As a result RAMSS information was not available in Ryerson Mobile until the service was restarted around 6:50 AM. The server crash is related … Continue reading
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Issues accessing some Ryerson systems – Friday, January 18, 2013
Due to an issue with an upgrade to Ryerson’s Central Authentication system, some Ryerson applications became unavailable this morning. The problem was resolved at 2:15 PM today. The applications affected are: Your Library Account Research Information System (RIS) Faculty Annual … Continue reading
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Hardware issues with CS/RAMSS servers, January 16 and January 17
Two of the four RAMSS (PeopleSoft Campus Solutions) application servers crashed at approximately 00:02 am on Wednesday, January 16. They both came back up normally. However, during the day on Wednesday, January 16, we started experiencing the same issues issues … Continue reading
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Tagged RAMSS
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CS/RAMSS & Ryerson Mobile Service Disruption: Wednesday, Jan. 16, 2013 2:45 PM
At approximately 2:45 PM, one of the RAMSS front end servers crashed and rebooted. This server runs an integration broker that provides student schedule information to Ryerson Mobile users. This service has been unstable since 2:45PM. We are in the process of … Continue reading
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CAS/my.ryerson Service Disruption: Tuesday, Jan. 15 2013 5:00 PM
One of the my.ryerson.ca application servers was experiencing a problem due to high utilization and was affecting some users access to the my.ryerson.ca portal. The server has been restarted and is working normally. There is also an intermittent problems with logging into the … Continue reading
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Scheduled www.ryerson.ca and the my.ryerson portal outage: Friday, January 18, between 6 am and 7 am
To mitigate issues that caused my.ryerson and CAS services interruptions on Dec 26, 2012 and Jan 1, 2013, CCS will be moving www.ryerson.ca and uPortal to a new load balancer on Friday, January 18, between 6 AM and 7 AM. … Continue reading
Posted in All Categories, Blackboard, eHR, Google Apps, my.ryerson, RAMSS
Tagged Blackboard, eHR, Google Apps, my.ryerson, RAMSS
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my.ryerson and CAS, uPortal, RAMSS service interruption: Jan. 1 8:00 AM – Jan. 1 9:25 AM
At approximately 8:00 AM this morning (Jan 1, 2013) the CAS authentication service became unresponsive. uPortal and RAMSS were also affected. We believe the problem is likely the same one that affected CAS on December 26 – a problem with … Continue reading
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