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- WiFi outage on Tuesday October 22, 2024 from 1:01 to 1:14 PM
- CE Azure labs outage on Thursday September 5, 2024
- Slow connectivity to applications on Tuesday September 3, 2024
- WiFi Network outage on Wednesday August 28, 2024 from 5:20 to 7:15 AM
- ServiceNow (Ask HR and IT Help) outage on Monday August 26, 2024
Category Archives: All Categories
Network outage at 112 and 114 Bond St.: July 5 and 6, 2014
On Saturday July 5, 2014 at 9:15 AM, all network connections to 112 and 114 Bond St. buildings went down due to rodents chewing on the fibre cables feeding these buildings. A temporary fibre repair has been implemented and services were restored on … Continue reading
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Tagged network
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Email Delivery Failure for some users to certain domains: Friday July 4, 2014
CCS has received reports from users that they received email delivery failure notices for email recipients from certain domains. After further investigation, we discovered that one of our email servers was blacklisted by some of the email reputation services such … Continue reading
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Intermittent GMail Delays for some users: Thursday, June 19, 2014
CCS has received reports from Ryerson GMail users that some of their emails were delayed for up to 2 hours. This appears to be an issue with Google’s service and has been reported to Google. Google acknowledged the issue and it … Continue reading
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Google Drive Service Disruption – Wednesday June 4, 2014
Google is reporting service issues with Google Drive. Users may get an Error 502 when trying to access Drive. It is possible to access individual documents if you know the URL. This service interruption only applies to Google Drive and … Continue reading
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my.ryerson service outage: Friday, May 30 2014
We are experiencing intermittent loss of connectivity to the my.ryerson portal database. Emergency work will be required at some time later today or over the weekend to address the problem. Once we have more information, we will provide an update … Continue reading
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my.ryerson service disruption: Friday May 30 2014, 7:11 AM – 9:15 AM
One of the my.ryerson portal servers became unresponsive at approximately 7:11 AM. This caused a service disruption for users who were using this server. The server was restarted at 9:15 AM and service was restored. We are continuing to investigate … Continue reading
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www.ryerson.ca unresponsive: Monday, May 19, 2014 1:30AM – 9:15AM
Starting around 1:30 AM this morning, the www.ryerson.ca website stopped responding or responding intermittently. Technical staff were contacted and restarted the service at 9:15 AM. We apologize for the service disruption. -Computing and Communications Services
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GuardCard outage: Thursday, May 15, 2014 at 2 PM
On Thursday, May 15, 2014, around 2 pm, the GuardCard system became unresponsive due to a firmware SAN switch problem that surfaced while carrying out scheduled maintenance work. The GuardCard system is used by the OneCard office to access & … Continue reading
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Intermittent Network Access on Wednesday April 30, 2014 from 7:00 to 7:55 AM
On Wednesday April 30, 2014 between 7:00 and 7:55 AM, one of the core network switches had intermittent port failures which caused a general intermittent network outage. The switch had to be rebooted at 7:45 to resume the services. We … Continue reading
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Slow network for Mac OSX April 14 to April 16, 2014
An incompatibility has been identified between certain versions of Maverick OSX and the Sophos 9.0.6 threat prevention module. This incompatibility caused severe slowness for web browsing on these devices. A newer version of Sophos has been deployed that alleviates the … Continue reading
Posted in All Categories, Anti-Virus
Tagged Anti-Virus
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