Category Archives: All Categories

Wireless authentication outage on Sunday November 2, 2014

Posted on November 2, 2014 by michael

On Sunday November 2, 2014 at 4:10 AM there was a campus wide issue logging into Ryerson’s wireless network due to a problem with an authentication server. People who were already logged in and online were not affected, only people who were … Continue reading →

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Internet outage on Wednesday October 29, 2014

Posted on October 29, 2014 by michael

On Wednesday October 29, 2014 at 1:15 PM the two routers connecting Ryerson to the Internet ran out of memory. This caused a total outage of Internet traffic. The routers had to be rebooted and the services were resumed at 1:30 PM. … Continue reading →

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Google Drive Access Disruption Monday, October 27, 2014

Posted on October 27, 2014 by Hongbo HE

Google has reported service issues with Google Drive this morning.  Affected users will see 500 errors and slow response time.  The latest Google Drive status information is here. CCS has also received reports from users about not being able to … Continue reading →

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Wireless authentication outage on Tuesday October 21, 2014

Posted on October 21, 2014 by michael

On Tuesday October 21, 2014 at 1:10 PM there was a campus wide issue logging into wireless due to a backend authentication server problem. Users who were already logged in and online were not affected, only users who were attempting … Continue reading →

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Google Drive Access Disruption Tuesday, October 14, 2014

Posted on October 14, 2014 by Hongbo HE

Google has reported that there were service issues with Google Drive this morning.  Affected users will see 500 errors and slow response time.  The latest Google Drive status information is here. CCS has also received reports from users about not … Continue reading →

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my.ryerson Portal and RMS Outage: Saturday October 11, 2014 12 AM to 9:35 AM

Posted on October 11, 2014 by Hongbo HE

Both the my.ryerson portal and RMS web applications became unavailable around midnight last night due to a hardware issue with the database server. CCS technical team is currently working on fixing the issue. RMS is the system that makes possible … Continue reading →

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Mail delivery delay: Tuesday Sept 30 2014, 11:05am – 5:00 PM

Posted on October 1, 2014 by Hongbo HE

Starting Tuesday Sept 30 at 11:05 AM,  one of Ryerson’s mail servers started experiencing disk errors.  This server was shutdown at 5:00 pm. Some messages sent via this server between 11:05 pm and 5:00 pm were still in the mail queue when … Continue reading →

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Network outage for POD 3rd & 4th floors on Monday September 29, 2014

Posted on September 29, 2014 by michael

The network switch providing network access to POD 3rd and 4th floor failed this morning.  This caused a network outage for the wired devices until the switch was replaced at 8:50 AM. We apologize for the inconvenience. -Computing and Communications Services

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Mail delivery delay: Wed. Sept 24 2014, 11:10 AM – 12:50 PM

Posted on September 24, 2014 by Hongbo HE

Starting Wed. Sept 24 11:10 AM,  the mail service experienced a mail delivery delay due to a system resource utilization spike.  The issue was fixed at 12:15 PM. The mail queue was cleared and the mail service returned to normal … Continue reading →

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Slow Internet browsing on some sites – Tuesday September 23, 2014

Posted on September 23, 2014 by michael

CCS has received reports that some people using both wired and wireless networks are noticing inconsistent Internet browsing speeds. Some web sites are extremely slow to load while others load normally. Update 2014, 09, 24: The IT-Security team implemented a workaround until a … Continue reading →

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