Categories
Archives
-
Recent Alerts
Category Archives: All Categories
DNS outage for Windows Admn & AC domains on July 16, 2015
On Thursday, July 16, 2015 at 12:15 AM, a change in DNS servers configuration prevented users from being able to logon to their PCs . Firewall rules were properly adjusted and services resumed at 8:45 AM. Please accept our apologies for … Continue reading
Posted in All Categories, network
Tagged DNS
Comments Off on DNS outage for Windows Admn & AC domains on July 16, 2015
HR service outage: Tuesday, July 14, 2015
Around 8:45 AM, we became aware of communication problems to the HR reporting database. The problem was traced to a configuration change introduced in the HR system. A restart of the HR system was required at approximately 10:00 AM to clear caches … Continue reading
RMS outage – Admin, Self Service and Activation – Monday July 6, 2015 12:16 PM – 1:04 PM
The back-end server that all RMS web applications (Admin, Self Service and Activation) connect to became unresponsive due to an out of memory error at 12:16 PM. The application services were restarted and full services were restored at 1:04 PM. We … Continue reading
Posted in All Categories
Comments Off on RMS outage – Admin, Self Service and Activation – Monday July 6, 2015 12:16 PM – 1:04 PM
WiFi interruption at POD & JOR on Wednesday June 24, 2015
On Wednesday, June 24, 2015 at 08:50 AM, the wireless network in the POD & JOR buildings became unstable due to a faulty network switch port. Network Services moved the traffic through a different port and services resumed at 9:50. Update: For … Continue reading
Posted in All Categories, wireless
Tagged Wireless
Comments Off on WiFi interruption at POD & JOR on Wednesday June 24, 2015
Intermittent WiFi on May 26, 2015
On Tuesday, May 26, 2015 at 08:40 AM, the wireless network at the East side of the campus became unstable. The Network Services team is troubleshooting the issue. Update: At 1:19 PM one of the wireless controllers was rebooted and … Continue reading
Posted in All Categories, wireless
Tagged Wireless
Comments Off on Intermittent WiFi on May 26, 2015
Phone outage on Monday, May 25, 2015
On Monday, May 25, 2015 at 4:23 PM, all of the VoIP phones stopped working. These are mainly in the newer buildings such as CE, TRS, MAC and SLC. The vendor has been contacted for support. Update: A problem was found … Continue reading
Network outage on Monday May 11, 2015 at 11:25 AM
On Monday, May 11, 2015 at 11:25 AM, internet access became intermittent. IT Security team is trying to diagnose the issue Please accept our apologies for the inconveniences this has caused. -Computing and Communications Services
Posted in All Categories, Firewall
Tagged Firewall
Comments Off on Network outage on Monday May 11, 2015 at 11:25 AM
Network outage on Monday May 4, 2015 at 1:19 PM
On Monday, May 4, 2015 at 01:19 PM, the network switch feeding some schools stopped passing traffic. This caused a network outage to RCC, Mechanical engineering, CED, IMA and Physics school. The Network Services team is troubleshooting the issue. Update: The problem … Continue reading
Posted in All Categories, Firewall
Tagged Firewall
Comments Off on Network outage on Monday May 4, 2015 at 1:19 PM
Internet access service disruption: Thursday, April 23, 2015 5:15 PM
Around 5:15 PM this afternoon, CCS received various reports of connectivity issues when trying to reach external websites, including Google Apps, from within the Ryerson network. The problem cleared itself after a few minutes. Preliminary investigation indicates that a primary … Continue reading
Posted in All Categories, Firewall
Comments Off on Internet access service disruption: Thursday, April 23, 2015 5:15 PM
RAMSS outage – April 21, 2015
On Tuesday, April 21, 2015 at approximately 12 noon, we experienced a problem with a RAMSS server. This prevented people from accessing the RAMSS application. The issue was resolved at approximately 1:15 p.m. and service was restored. We apologize for … Continue reading
Posted in All Categories, RAMSS
2 Comments