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- WiFi outage on Tuesday October 22, 2024 from 1:01 to 1:14 PM
- CE Azure labs outage on Thursday September 5, 2024
- Slow connectivity to applications on Tuesday September 3, 2024
- WiFi Network outage on Wednesday August 28, 2024 from 5:20 to 7:15 AM
- ServiceNow (Ask HR and IT Help) outage on Monday August 26, 2024
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www.ryerson.ca outage: Monday May 16, 2016 at 12:45
On Monday May 16, 2016 at 12:45 PM, the www.ryerson.ca website became unavailable. CCS administrators are continuing the investigation. Update: Services were resumed at 13:28 PM We apologize for any inconvenience. -Computing and Communications Services
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Multiple service disruption due to server crash: Saturday, May 14, 2016 16:03 PM – 17:20 PM
One of the physical servers that hosts various virtual machines (VMs) crashed on Saturday, May 14 at approximately 4:03 PM. The server crash resulted in various service outages, including lab printing services. The server was rebooted and services were … Continue reading
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REB/RIS application service outage: Friday, May 6 2016 4:30PM – Saturday, May 7 2016 5AM
The Research Information System (RIS) and Research Ethics Board (REB) application became unavailable after 4:30 PM on Friday, May 6, 2016 following planned maintenance. A restart of the application was performed on Saturday, May 7 around 5 AM to restore … Continue reading
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www.ryerson.ca outage: Thursday May 5, 2016 3:42 AM – 7:33 AM
The www.ryerson.ca website became unavailable overnight, starting at 3:42 AM. The services were restarted at 7:33 AM. Preliminary investigation indicates that the problem was due to application processes that stopped responding. CCS administrators are continuing the investigation. We apologize for any … Continue reading
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Academic lab printing disruption: Friday, April 29, 2016
At approximately 8:50am on Friday, April 29, academic lab printing started experiencing slowness when downloading a required print driver at user login time. The issue manifests itself via a pop-up message indicating that the Windows Printer Installation is Looking for a driver… … Continue reading
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Internet outage on Friday April 22, 2016 at 1:00 PM
On Friday April 22, 2016 at around 1:00 PM, many sites on the internet became unreachable due to an internet routing problem at a major internet hub in the United States. The Network engineering team at Ryerson is monitoring the … Continue reading
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Wired network outage on Friday April 22 from 3:15 AM to 7:45 AM
On Friday, April 22, 2016 at 3:15 AM, a firewall protecting all the wired academic and administrative subnets failed. This prevented these subnets from accessing any network resource. IT-Security moved the traffic to a redundant firewall and services were resumed at 7:45 AM … Continue reading
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Tagged Firewall
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Lab outage in LIB-386L on Monday April 4, 2016
On Monday April 4, 2016 at 2:30AM, the computers in LIB-386L lost their network connectivity. Connectivity was restored at 11:00 AM after adding a second DHCP server. Network Engineering staff are troubleshooting the issue. Please accept our apologies for the problems this outage … Continue reading
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Tagged network
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RU-VPN2 service outage: Friday April 1, 2016 8AM – 8:30AM
RU-VPN2 was not available this morning, Friday, April 1st, from 8AM – 8:30AM due to a failure to start the service following system maintenance. A configuration change has been implemented to auto-start the service after a server reboot to avoid … Continue reading
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Ryecast video streaming issues: Monday, March 28, 2016
UPDATE – March 29, 2016 The Ryecast video streaming issue has been fixed. All videos should now play as expected. Thanks for your patience Starting Friday, March 25, 2016 Ryecast started showing errors when videos were playing. Temporarily, the … Continue reading
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