Category Archives: All Categories

Network outage in east side of campus – Friday 18, 2016 11 AM

On Friday, November 18, 2016, at 11:00 PM, CCS received alerts that the east side of the campus is experiencing wired and wireless network outage, including podium desktops.  The Network Services team is investigating the issue. Upadate: At 12:38 PM a network … Continue reading

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blog.ryerson.ca outage: Monday, Nov. 7, 2016 5:50 PM – Tuesday, Nov. 8, 2016 7:40 AM

Ryerson’s Blog system, blog.ryerson.ca, experienced a system outage from Monday, Nov. 7, 2016 5:50 PM to Tuesday, Nov. 8, 2016 7:40 AM. We are investigating the cause of the problem. Please accept our apologies for any inconvenience this may cause. … Continue reading

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Cold Fusion instance for Student Services outage: 11 AM on Monday, Oct. 31, 2016 to 5 PM on Tuesday, Nov. 1, 2016

The applications hosted on the Student Services Cold Fusion instance (ss.cf.ryerson.ca), such as Athletics, Bookstore, CESAR Elections and TTC,  were either partially or completely unavailable between approximately 11 AM on Monday, Oct. 31, 2016 and  5 PM on  Tuesday, Nov. … Continue reading

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Jira, Confluence and IM/Spark outage: Wed., Nov. 2 2016 7:47 AM – 9:48 AM

Jira, Confluence and IM/Spark (the instant message service) were not available from 7:47 Am to 9:48 Am today due to a database server partition issue. The issue has been fixed and the services have returned to normal. We are looking … Continue reading

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Student printing problem: Friday, Oct. 28, 2016 9:40 AM

Printing to CCS managed lab printers, including those in the Library Commons (LIB272), TRS and KHW71 is currently not working.   The problem was reported around 9:40 AM and it is being actively investigated.   We will provide an update shortly. UPDATE:  The … Continue reading

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XMedius Fax outage – inbound faxes: Thursday, October 27, 2016

Ryerson’s Fax service, XMedius Fax experienced an outage for inbound faxes only  on Thursday, October 27, 2016. The issue started at approximately 11:15 AM on Thursday. CCS continues to investigate the cause and will provide updates as they are available. … Continue reading

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blog.ryerson.ca outage: Monday, October 17, 2016

Ryerson’s Blog system, blog.ryerson.ca experienced a system outage today, Monday October 17, 2016 The issue started about 11:45 AM  with intermittent errors and was fixed at about 1:55 PM. We are continuing to investigate the problem. Please accept our apologies … Continue reading

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Network outage on Friday, October 14, 2016 at 12:20 PM

On Friday, October 14, 2016, at 12:20 PM, CCS received alerts that portions of the wired and wireless networks at the west side of the campus are not functioning. Network Services team is investigating the issue. Update: The issue was traced … Continue reading

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Multiple services disruption due to server crash: Tuesday, Oct. 4, 2016 9:42 AM – 9:55 AM

One of the physical servers that hosts various virtual machines (VMs) crashed on Tuesday, Oct. 4 at approximately 9:42 AM.   The server crash resulted in a number of service outages, including admin print services applications.  All services were restored around 9:55 AM.   … Continue reading

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Email delivery delays on Monday Oct. 3, 2016

On Monday, Oct. 3, 2016, CCS noticed that emails were delayed for up to 25 minutes since about 7:00 am.  Mitigation steps were taken at 11:04 am and the service has returned to normal. CCS is investigating the issue. Update: … Continue reading

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