Category Archives: All Categories

Network outage in MAC building on Friday November 25, 2016 at 11:30 AM

Posted on November 25, 2016 by michael

On Friday, November 25, 2016, at 11:30 AM, CCS received alerts about a network outage (wired and wireless) in the MAC building.  The Network Services team is investigating the issue. Upadate: At 11:45 PM an adjustment was made to a  network … Continue reading →

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Slow Internet access on Wednesday, November 23, 2016 at 12:25 PM

Posted on November 23, 2016 by michael

On Wednesday, November 23, 2016 at 12:25 PM CCS noticed slowness in accessing the Internet.  The Network Services team is investigating the issue. Update November 24, 2016: The Internet access problems on November 23, 2016 was the result of a Distributed … Continue reading →

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Issues with Google Drive/Doc/Sheet/Slides: November 22, 2016 from 9:18 AM to 9:29 AM

Posted on November 22, 2016 by Branka Halilovic

Google reported issues with Google Drive/Doc/Sheet/Slides at 9:18 AM today and the issues were resolved at 9:29 AM: https://www.google.com/appsstatus#hl=en&v=status Please accept our apologies for any inconvenience these issues may have caused. -Computing and Communications Services

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Network outage in east side of campus – Friday 18, 2016 11 AM

Posted on November 18, 2016 by michael

On Friday, November 18, 2016, at 11:00 PM, CCS received alerts that the east side of the campus is experiencing wired and wireless network outage, including podium desktops.  The Network Services team is investigating the issue. Upadate: At 12:38 PM a network … Continue reading →

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blog.ryerson.ca outage: Monday, Nov. 7, 2016 5:50 PM – Tuesday, Nov. 8, 2016 7:40 AM

Posted on November 8, 2016 by Casey Carvalho

Ryerson’s Blog system, blog.ryerson.ca, experienced a system outage from Monday, Nov. 7, 2016 5:50 PM to Tuesday, Nov. 8, 2016 7:40 AM. We are investigating the cause of the problem. Please accept our apologies for any inconvenience this may cause. … Continue reading →

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Cold Fusion instance for Student Services outage: 11 AM on Monday, Oct. 31, 2016 to 5 PM on Tuesday, Nov. 1, 2016

Posted on November 2, 2016 by Hongbo HE

The applications hosted on the Student Services Cold Fusion instance (ss.cf.ryerson.ca), such as Athletics, Bookstore, CESAR Elections and TTC,  were either partially or completely unavailable between approximately 11 AM on Monday, Oct. 31, 2016 and  5 PM on  Tuesday, Nov. … Continue reading →

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Jira, Confluence and IM/Spark outage: Wed., Nov. 2 2016 7:47 AM – 9:48 AM

Posted on November 2, 2016 by Hongbo HE

Jira, Confluence and IM/Spark (the instant message service) were not available from 7:47 Am to 9:48 Am today due to a database server partition issue. The issue has been fixed and the services have returned to normal. We are looking … Continue reading →

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Student printing problem: Friday, Oct. 28, 2016 9:40 AM

Posted on October 28, 2016 by Casey Carvalho

Printing to CCS managed lab printers, including those in the Library Commons (LIB272), TRS and KHW71 is currently not working.   The problem was reported around 9:40 AM and it is being actively investigated.   We will provide an update shortly. UPDATE:  The … Continue reading →

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XMedius Fax outage – inbound faxes: Thursday, October 27, 2016

Posted on October 28, 2016 by Jim Buchanan

Ryerson’s Fax service, XMedius Fax experienced an outage for inbound faxes only  on Thursday, October 27, 2016. The issue started at approximately 11:15 AM on Thursday. CCS continues to investigate the cause and will provide updates as they are available. … Continue reading →

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blog.ryerson.ca outage: Monday, October 17, 2016

Posted on October 17, 2016 by Jim Buchanan

Ryerson’s Blog system, blog.ryerson.ca experienced a system outage today, Monday October 17, 2016 The issue started about 11:45 AM  with intermittent errors and was fixed at about 1:55 PM. We are continuing to investigate the problem. Please accept our apologies … Continue reading →

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