SPSS not available under VAPPS: Thursday, January 26, 2017 11:30 AM

Access to the SPPS application available under VAPPS started having problems around 11:30 AM on Thursday, January 2017.    Troubleshooting has identified the problem to be with the communication and authentication between the server running SPSS and the licensing server.  Around 12:30 PM SPSS was unpublished from VAPPS to prevent users from getting a blank page when trying to access the application.  This VAPPS server also provides access to other applications that are working properly.  To minimize disruption to all applications, the tested work around will be implemented tonight after all users are off the server.

The root cause of the problem will continue to be investigated.

UPDATE: The work around was implemented shortly after midnight.

Please accept our apologies for any problems this outage has caused.

-Computing and Communications Services

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