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Recent Alerts
- WiFi Outage for Some Users on Tuesday December 17, 2024 from 8:00 to 9:15 AM
- D2L Brightspace was unavailable to some on Tuesday, Dec. 3, 2024 approximately between 10:59 – 11:16 a.m. EST
- FIS system outage on December 16, 2024 from 6:00 AM to 11:25 AM
- WiFi outage on Tuesday October 22, 2024 from 1:01 to 1:14 PM
- CE Azure labs outage on Thursday September 5, 2024
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Jabber phone client outage on Friday June 28, 2024 at 10 AM
On June 28, 2024 at 10:00 AM , the CCS telecom team received alerts that some users of Jabber, the phone system client, were unable to login. The telecom team is working with the vendor to investigate and will keep … Continue reading
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eHR outage on Friday June 21,2024
After a scheduled maintenance for the eHR servers on Friday June 21, 2024 at 7 PM, the eHR server failed to reboot causing an outage to the eHR application. CCS technical teams are investigating the issue and working with the … Continue reading
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D2L Brightspace Intermittent Unavailability May 2, 2024 (06:04 – 06:26 AM)
CCS received a report from D2L that D2L Brightspace was intermittently unavailable in the early morning Thursday, May 2, 2024 starting at 06:04 AM. D2L has resolved the issue and service has been restored as of 06:26 AM. We apologize … Continue reading
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Problem with D2L Fetch to MyServiceHub
As of April 19th 2024, the final grades fetch process is currently not working as expected. Our teams are investigating this issue. Update: A fix applied on Friday evening, April 19 around 6:30 PM and the issue was resolved. We … Continue reading
Network access problems on Thursday April 11, 2024
On Thursday April 11 at approximately 03:10 AM, administrative printing and other remote access services stopped working due to some firewall rules that were accidentally disabled. CCS became aware of the issue around 2 PM and the firewall rules were … Continue reading
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Wireless Network outage on Monday March 18, 2024 at 4:45 PM
On Monday March 18 at 4:45 PM, CCS got alerts about wireless authentication failures all over the campus. Network and IT Security teams are troubleshooting the issue Update: Services resumed at 5:50 PM We apologize for any inconvenience this has … Continue reading
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Microsoft Azure authentication failure on Friday, January 26, 2024
At approximately 10:35 AM on Friday, January 26, 2024, EUC staff discovered that Azure Pass-thru Authentication was not working. This impacts the ability of staff, faculty, and students to login into Microsoft 365, Adobe, and any other third-party application using … Continue reading
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WiFi Network interruption on Thursday Jan 18 from 9:15 to 9:40 AM
On Thursday Jan 18 at 9:15 AM, some of the WiFi wireless access points were mistakenly reconfigured causing them to lose connectivity . The problem was rectified at 9:40 AM and services were resumed. We apologize for any inconvenience this … Continue reading
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Tagged network, Wireless
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Network outage at MER & DAL buildings on Monday Jan 15, 2024
On Sunday Jan 14 at 10PM, CCS started to receive alerts about outage at MER and DAL buildings. The problem traced to the Microwave link feeding these buildings. There is no estimated time to when could this be fixed. We … Continue reading
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Voicemail integration with GMail outage on Monday November 20, 2023
On November 20, 2023, the CCS telecom team received alerts that voicemail messages are not copied to gmail for the users who opted to this service. The telecom team is working with the vendor to investigate and will keep you … Continue reading
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