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- Update: D2L Brightspace Unavailable Thursday, March 20, 2025 from 3:04 AM to 3:10 AM EDT
- Network outage at KHS & KHE 3rd floor on Friday February 21, 2025
- blog.torontomu.ca outage Thu. Jan. 23 6:30PM to Fri. Jan. 24 7:50AM
- Bell phones outage on Monday January 6, 2024
- WiFi Outage for Some Users on Tuesday December 17, 2024 from 8:00 to 9:15 AM
Author Archives: michael
Network outage at CE building on April 10, 2020 from 8:00 AM to 4:30 PM
On Friday April 10, 2020 the network switch servicing CE building basement floor didn’t come up after a scheduled upgrade. This caused a network outage for the equipment on this floor. The network switch was rebooted and services resumed at … Continue reading
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WiFi interruption on Tuesday March 10, 2019 from 3:55 to 4:25 PM
On Tuesday March 10, 2020 at 3:55 PM some of the Wireless Access Points all over the campus failed-over to a secondary wireless controller. This caused interruption for the WiFi service in multiple buildings that lasted up to 30 minutes. … Continue reading
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Delay for Google calendar update with course schedule
Due to a delay in setting up holiday schedule for Winter 2020, all course schedules for W2020 have not been fully pushed to Google calendar yet. The full push is estimated to be completed by Jan 10, 2020. We apologize … Continue reading
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Network outage at SMH building on Monday January 6, 2020
On Monday January 6, 2020 CCS received reports about a few phones not working at SMH. By Tuesday, more devices were unable to connect to the network. Network Services team had to reboot the network switch in that building. Services … Continue reading
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Network outage on Thursday December 19, 2019 10:00 PM
One of the network switches in the data centre experienced a more than usual amount of traffic and caused a network firewall to drop some packets, starting around 10 PM on Thursday, Dec. 19. This caused an outage to Ryerson’s … Continue reading
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Phones outage in ENG building on Monday, November 18, 2019
On Monday, November 18, 2019 at 9:00 a.m., CCS received an alert about old 4-digits extension phone outage in ENG building. Problem traced to overheating in the telecom room housing the phone system in that building. CCS is working with … Continue reading
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Accounts lockout on October 1, 2019
On October 1st CCS temporarily locked 125 people out of their my.ryerson accounts. That meant they could not access their email, RAMSS, D2L, and other Ryerson services until they worked with the CCS help desk to unlock their account. Earlier … Continue reading
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WiFi authentication failure on Wednesday, September 11, 2019
On Wednesday, September 11, 2019 at 11:40 AM, CCS received an alert about RU-Secure Wifi authentication failure. The Network Services team is investigating the issue. Authenticating to Eduroam WiFi network is working in the meantime Update: Network services team fixed … Continue reading
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Network outage at Pitman Hall building on Thursday September 5, 2019
On Thursday September 5, 2019 at 10:30 AM, CCS received an alert about a network outage at the Pitman Hall building. Network Services was able to get the network back to all floors except the 2nd floor at 12:00 PM. … Continue reading
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Login failure for Windows 7 computers on Wednesday April 10, 2019
On Wednesday, April 10, 2019, CCS received reports that some Windows 7 computers are unable to logon. CCS is investigating the issue and will provide an update as soon as possible. We apologize for any inconvenience this is causing. -Computing … Continue reading
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