One of the network switches in the data centre experienced a more than usual amount of traffic and caused a network firewall to drop some packets, starting around 10 PM on Thursday, Dec. 19. This caused an outage to Ryerson’s web server until approximately 11:00 PM. my.ryerson and other services were also affected. Full services were recovered around 8:45 AM.
Network engineering team is investigating the root cause.
We apologize for any inconvenience this may have caused.
-Computing and Communications Services