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- WiFi outage on Tuesday October 22, 2024 from 1:01 to 1:14 PM
- CE Azure labs outage on Thursday September 5, 2024
- Slow connectivity to applications on Tuesday September 3, 2024
- WiFi Network outage on Wednesday August 28, 2024 from 5:20 to 7:15 AM
- ServiceNow (Ask HR and IT Help) outage on Monday August 26, 2024
Author Archives: michael
WiFi interruption on Monday February 22, 2016 at 1:36 and 2:36PM
On Monday, February 22, 2016 at 1:36 PM, a WiFi network controller failed. This forced existing WiFi users to re-authenticate to a backup WiFi controller. Another interruption occurred at 2:36 PM as the original controller came back on line forcing the … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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KHW71G computer lab network outage on Monday, February 14, 2016 at 4:05 PM
On Monday, February 14, 2016 at 4:05 PM, a network switch serving KHW71G computer lab failed. This prevented the computers in this lab from connecting to the network. Network staff are working to resolve the problem. Update: The defective network switch has been … Continue reading
Posted in All Categories, network
Tagged network
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Voice Mail outage on Thursday February 11, 2016 at 4:30 PM
On Thursday, February 11, 2016 at 4:30 PM, the Voice Mail system failed to respond. The vendor has been contacted and a technician is on route to troubleshoot the issue. Update 7:48 PM: Voice mail has been restored. The cause of the … Continue reading
Posted in All Categories, phones
Tagged phones
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CFAPs outage on Tuesday February 9, 2016 from 11:30 AM to 11:40 AM
On Tuesday, February 9, 2016 at 11:30 AM, the firewall protecting the CFAPs (Windows Central File Sharing and Printing) servers failed. This prevented staff and faculty from accessing their personal or departmental shared folders. The firewall has been replaced and services … Continue reading
Posted in All Categories, Firewall
Tagged Firewall
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WiFi outage from Wednesday Dec. 30, 2015 at 7:35 PM to Thursday Dec. 31, 2015 at 2:30 PM
On Wednesday, December 30, 2015 at 7:35 PM, a network device failed. This prevented WiFi users from accessing the Internet. Network staff forced a fail over to another network device and services resumed at 2:45 PM on Thursday December 31, … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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Internet connectivity disruption: Wednesday, December 9, 2015 10:01 AM – 10:13 AM
On Wednesday, December 9, 2015, one of Ryerson University’s internet links failed due to a service interruption from the service provider’s side (GTANet), resulting in its internet traffic failing over to another backup link from a secondary service provider (Cogent). … Continue reading
Posted in All Categories, Internet
Tagged Internet
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Internet interruption on Friday November 27, at 1:27 PM
On Friday, November 27, 2015 at 01:27 PM, one of the network devices that manages the amount of network traffic entering and leaving Ryerson from the Internet restarted on its own. This briefly impacted internet connectivity while the traffic was re-routed through a … Continue reading
Posted in All Categories, network
Tagged network
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WiFi interruption at LIB, JOR, POD and SLC on Thursday October 29, 2015 at 2:00 PM
On Thursday, October 29, 2015 at 02:00 PM, one of the network switches rebooted. This impacted the WiFi network at LIB, JOR, POD and SLC buildings. Services were resumed at 2:05 PM Please accept our apologies for any inconvenience this has caused. -Computing … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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Internet outage on Friday, October 9, 2015 at 11 PM
On Saturday, October 10, 2015 at 12:45 AM, a major network device failed and prevented access to the Internet. A temporary work around has been put in place at 4:30 AM. However, Wireless users, and general purpose lab computers still … Continue reading
WiFi authentication outage on Tuesday, October 6, 2015
On Tuesday, October 6, 2015 at 4:15 PM, the authentication system for wireless users failed. This prevented new wireless session from being established. Network services team is investigating the problem. Update: The problem was traced to an overload of authentication … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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