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- Update: D2L Brightspace Unavailable Thursday, March 20, 2025 from 3:04 AM to 3:10 AM EDT
- Network outage at KHS & KHE 3rd floor on Friday February 21, 2025
- blog.torontomu.ca outage Thu. Jan. 23 6:30PM to Fri. Jan. 24 7:50AM
- Bell phones outage on Monday January 6, 2024
- WiFi Outage for Some Users on Tuesday December 17, 2024 from 8:00 to 9:15 AM
Author Archives: michael
Wired network outage on Friday April 22 from 3:15 AM to 7:45 AM
On Friday, April 22, 2016 at 3:15 AM, a firewall protecting all the wired academic and administrative subnets failed. This prevented these subnets from accessing any network resource. IT-Security moved the traffic to a redundant firewall and services were resumed at 7:45 AM … Continue reading
Posted in All Categories, Firewall
Tagged Firewall
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Lab outage in LIB-386L on Monday April 4, 2016
On Monday April 4, 2016 at 2:30AM, the computers in LIB-386L lost their network connectivity. Connectivity was restored at 11:00 AM after adding a second DHCP server. Network Engineering staff are troubleshooting the issue. Please accept our apologies for the problems this outage … Continue reading
Posted in All Categories, network
Tagged network
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Network outage Friday March 11, 2016 at 12:15 PM
On Friday, March 11, 2016 at 12:15 PM, a firewall for the wired networks failed which is preventing access to any network resource. Network staff are troubleshooting the issue. Update: The firewall vendor was able to provide a workaround and services … Continue reading
Posted in All Categories, Firewall, network
Tagged Firewall, network
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WiFi interruption on Monday February 22, 2016 at 1:36 and 2:36PM
On Monday, February 22, 2016 at 1:36 PM, a WiFi network controller failed. This forced existing WiFi users to re-authenticate to a backup WiFi controller. Another interruption occurred at 2:36 PM as the original controller came back on line forcing the … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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KHW71G computer lab network outage on Monday, February 14, 2016 at 4:05 PM
On Monday, February 14, 2016 at 4:05 PM, a network switch serving KHW71G computer lab failed. This prevented the computers in this lab from connecting to the network. Network staff are working to resolve the problem. Update: The defective network switch has been … Continue reading
Posted in All Categories, network
Tagged network
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Voice Mail outage on Thursday February 11, 2016 at 4:30 PM
On Thursday, February 11, 2016 at 4:30 PM, the Voice Mail system failed to respond. The vendor has been contacted and a technician is on route to troubleshoot the issue. Update 7:48 PM: Voice mail has been restored. The cause of the … Continue reading
Posted in All Categories, phones
Tagged phones
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CFAPs outage on Tuesday February 9, 2016 from 11:30 AM to 11:40 AM
On Tuesday, February 9, 2016 at 11:30 AM, the firewall protecting the CFAPs (Windows Central File Sharing and Printing) servers failed. This prevented staff and faculty from accessing their personal or departmental shared folders. The firewall has been replaced and services … Continue reading
Posted in All Categories, Firewall
Tagged Firewall
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WiFi outage from Wednesday Dec. 30, 2015 at 7:35 PM to Thursday Dec. 31, 2015 at 2:30 PM
On Wednesday, December 30, 2015 at 7:35 PM, a network device failed. This prevented WiFi users from accessing the Internet. Network staff forced a fail over to another network device and services resumed at 2:45 PM on Thursday December 31, … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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Internet connectivity disruption: Wednesday, December 9, 2015 10:01 AM – 10:13 AM
On Wednesday, December 9, 2015, one of Ryerson University’s internet links failed due to a service interruption from the service provider’s side (GTANet), resulting in its internet traffic failing over to another backup link from a secondary service provider (Cogent). … Continue reading
Posted in All Categories, Internet
Tagged Internet
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Internet interruption on Friday November 27, at 1:27 PM
On Friday, November 27, 2015 at 01:27 PM, one of the network devices that manages the amount of network traffic entering and leaving Ryerson from the Internet restarted on its own. This briefly impacted internet connectivity while the traffic was re-routed through a … Continue reading
Posted in All Categories, network
Tagged network
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