Author Archives: kwoo

Campus Wi-Fi Service Congestion

Posted on February 3, 2012 by kwoo

Some users of the Campus Wi-Fi network are experiencing poor performance and connection problems due to the large number of people connecting to Wi-Fi access points in certain locations. The areas exhibiting the greatest congestion are: 1. Library Building – … Continue reading →

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Interruption of DHCP Services – 2:40pm, Tuesday, Dec.13, 2011

Posted on December 13, 2011 by kwoo

At approx 2:40 pm the DHCP controllers stopped issuing new IP addresses.  As a result, users were prevented from accessing the network. Users already logged on to the network were not affected. DHCP services were restarted. The interruption is currently … Continue reading →

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IP Phone Service Restored for 9th Floor YDI and TRS – 8:35 am, Dec. 12, 2011

Posted on December 12, 2011 by kwoo

Bell technicians were on-site this morning to resolve the phone outage. Service was restored as of 8:35 am. We apologize for the service interruption. Computing and Communications Services

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Interruption to IP Phone Service for 9th Floor YDI and TRS – 8:25 am, Dec. 10, 2011

Posted on December 10, 2011 by kwoo

At 8:25 am today, it was discovered that the IP Phones for the 9th floor YDI and TRS were out of service. Bell technicians have been called. Update: This afternoon we were notified by Bell that no service technicians were … Continue reading →

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IP Phone Service Interruption – 10:40 am, Dec. 5, 2011

Posted on December 5, 2011 by kwoo

Since approximately 10:40 am today, IP Phone services across campus have been intermittent due to the phones rebooting.   The issue is currently under investigation with the service provider.   A technician is expected on-site shortly. We apologize for the interruption in service. … Continue reading →

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Intermittent Service on Blackberry — 1:36 pm, Wed., October 12, 2011

Posted on October 12, 2011 by kwoo

Blackberry users world-wide have been experiencing delays in e-mails, messaging and browsing. This was caused by a core switch failure in RIM’s infrastructure.

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Sophos Anti-Virus Software Not Getting Updates – 11:00 am, Tuesday, October 11, 2011

Posted on October 11, 2011 by kwoo

At approximately 11:00 am users noticed that their Sophos Anti-Virus signatures were not being updated. It was determined that the Sophos update server had run out of disk space and was unable to get new signatures,(dat files). The disk space … Continue reading →

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Phishing E-mail Alert – October 6, 2011

Posted on October 6, 2011 by kwoo

There is currently an e-mail circulating purportedly from Paypal Security with the subject of: Paypal suspicious transaction. It is an attempt to obtain your personal information such as your PayPal ID and password, SIN number, and credit card information. This … Continue reading →

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Network Interruption to Wall Outlets – 8:00 am, September 21, 2011

Posted on September 21, 2011 by kwoo

From 8 a.m. to 10:15 a.m., connectivity to the network at some wall outlets in lecture halls, meeting rooms, some offices, and the Digital Media Zone was interrupted. This also impacted the spare podium outlets in classrooms that are used … Continue reading →

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Interruption to Outlets in Lecture Halls, Meeting Rooms, DMZ and Offices Locations

Posted on September 19, 2011 by kwoo

Connectivity to the network at some wall outlets in Lecture Halls, Meeting Rooms, some offices, and the Digital Media Zone was interrupted at around 11:04 am today. A work around has been put in place to restore the service while … Continue reading →

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