Author Archives: kwoo

Ryerson Web Site ryerson.ca Currently Off-line, 6:30 AM, September 18, 2011

At approximately 6:30 am, this morning, the ryerson.ca website was unavailable. CCS support personnel have been notified. Update: the problem was resolved at 4:35 PM. We apologize for the service interruption. Computing and Communications Services

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Update – Campus Wireless Service Interruption – 6:38 pm, September 14, 2011

During this period of instability on the wireless network, users may suddenly find that they’ve lost connectivity to the wireless network. If this happens, please log back into the wireless network. Depending on the OS of the computer, users may … Continue reading

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Campus Wireless Interruption 1:40 pm, September 14, 2011

At 1:40 pm there was a repeat of yesterday’s interruption to the wireless service. However, this time it was campus wide. CCS personnel are trouble-shooting with the manufacturer to rectify the problem.

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TRS Wireless Interruptions – 4:37 pm, September 13, 2011

Since 9:20AM today, the wireless network in TRS has been working intermittently. CCS will continue to trouble-shoot to identify the root cause.

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Network Service Interruption in POD building (1st floor): Aug. 31, 2011 09:37 AM – 09:42 AM

At 9:37 am an outage was caused by an attempt to prevent a re-occurrence of yesterday’s outage. Service was restored at 9:42 am.

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Network Interruption to YDI and TRS – 12:30 pm, August 24, 2011

At 12:30 pm, some users in TRS and YDI experienced a 10 minute interruption in their network service. Continue reading

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Interruption to Core Applications – 9:38 am, 17-August-2011

At 9:38 am, there was a 2 min. interruption in access to most core applications including Rmail and Blackboard. It was caused by a configuration error in a data centre network switch that caused the switch to reboot. The configuration … Continue reading

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Intermittent Internet Access – 3:05 pm, August 15, 2011

At around 3:05 pm, access to the Internet became unreliable. Upon investigation, the problem was found to be external to the Ryerson network. Ā GTANet has been contacted about the problem and reported that it was a BGP connection problem that … Continue reading

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Intermittent Access to Core Applications – 11:47 am, August 12, 2011

At approximately 11:47AM the SSL accelerator that services Ryerson WebMail had a problem with it’s dual network interfaces. The links between the data centre switches were flooded , resulting in intermittent connectivity to various core applications. One of the network … Continue reading

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TRS Wireless Outage – 5:00 PM, July 13, 2011

At approximately 5:00 pm connectivity for wireless users in TRS was interrupted again for approximately 35 min due to the same issue as previously on the two Wireless Controllers. The wireless controllers will be rebooted later tonight to clear the … Continue reading

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