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Recent Alerts
- WiFi Outage for Some Users on Tuesday December 17, 2024 from 8:00 to 9:15 AM
- D2L Brightspace was unavailable to some on Tuesday, Dec. 3, 2024 approximately between 10:59 – 11:16 a.m. EST
- FIS system outage on December 16, 2024 from 6:00 AM to 11:25 AM
- WiFi outage on Tuesday October 22, 2024 from 1:01 to 1:14 PM
- CE Azure labs outage on Thursday September 5, 2024
Author Archives: Hongbo HE
Incoming Mail Disruption, Thursday Sept. 28th, 2023, 6:23 am – 9:45 am
Due to an error in one of our threat intelligence feeds, incoming mails were not delivered this morning starting at 6:39am. This issue has been fixed at 9:45 am. We are following up with the vendor. Emails that were received … Continue reading
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my.torotomu service disruption for some users: June 23rd, 2023, 6 am – June 27th, 2023, to 2 pm
Starting at approximately 6 am, Friday, June 23rd, 2023, some people discovered that tabs were missing in the my.torontomu.ca portal such as the MyServiceHub and courses tabs. The issue was due to a bug that was introduced during maintenance work … Continue reading
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Incoming Mail Delays, Wed. April 26, 2023, Noon
A very large volume of unsolicited email has caused a delay in the delivery of email at TMU. The delay, which at time reached two hours, started just after noon today. CCS staff are investigating the issue. We apologize for … Continue reading
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RMS outage – Self Service and Activation: Thursday, April 6, 2023, 6:46 pm – 7:30 pm
At 6:46 pm, the RMS Self Service and Activation applications became unresponsive. The services were restarted and full services were restored at 7:30 pm. RMS is the system that makes possible account activation at http://www.torontomu.ca/accounts/ and provides password change and other … Continue reading
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eHR intermittent access issue: Wednesday, Nov. 2, 2022
We have been experiencing intermittent eHR authorization error issues since Tuesday, Nov. 1st, 2022. When a user clicks the eHR tab in the portal, sometimes the user is presented with the error message: “Authorization Error – – Contact your Security … Continue reading
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Some web applications are not available – Dec. 11th, 2021
A number of web applications are currently unavailable. These include CCS forms, Creative Industries Internship App, Parking App, One Card Picture Upload App, TAI, ACR and Appeals applications, Document Upload applications (choose Ryerson, xfer credits, referee and gradupload) and others. … Continue reading
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RU-VPN2 Sign On Script Error for Windows users on Friday – May 21st, 2021
On Friday May 21st, 2021, we received a few reports where users were getting “Script Error” when signing on to RU-VPN2 via CAS (Central Authentication Services) from Windows. After investigation, we found that this is due to the internal browser … Continue reading
Posted in All Categories, CAS, VPN
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Some users cannot log in to RUFIS – May 10th, 2021
Since 7:00 am today (May 10th, 2021), some users have not been able to log in to RUFIS and users may experience the message, “The system has encountered an error when servicing the request. Please try again. If the error … Continue reading
Posted in All Categories, OGF, RUFIS
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U2F security key issue with Chrome in Incognito mode and Edge in InPrivate mode – April 23rd
Starting April 23rd last Friday, U2F security key stopped working on Chrome (version 90.0.4430.85) in incognito mode and Edge (Chromium 90.0.818.49) in InPrivate mode for Central Authentication Service (CAS). This was due to a Chromium update that was released. A … Continue reading
Posted in All Categories, CAS
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Google services disruption on Mon., Dec 14th, 2020
Google reported issues with all Google Workspace (G Suite) services, starting at 6:55 AM today. CCS also received reports from some of our users that GMail was not working properly. At 8:56 AM, Google updated that all services have been … Continue reading
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