Author Archives: Brian Lesser

my.ryerson outage

Posted on April 20, 2011 by Brian Lesser

At approximately 10:30 AM today (April 20, 2011) the my.ryerson.ca system went offline due to a maintenance mistake when servicing machine room power circuits. Continue reading →

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Telephone Service Outage in YDI

Posted on April 17, 2011 by Brian Lesser

Around noon today (Sunday April 17) Ryerson security reported that phones were not working on the 11th floor of YDI Continue reading →

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Voice-Mail System Outage

Posted on March 28, 2011 by Brian Lesser

At 4:00 am this morning, we received notice that Call Pilot, the system that provides voice mail and the Call Attendant service (call transfer) was not working. Continue reading →

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Turnitin Service Not Working Correctly

Posted on March 10, 2011 by Brian Lesser

Turnitin Service Not Working Correctly Continue reading →

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Partial GroupWise Outage

Posted on March 7, 2011 by Brian Lesser

Partial GroupWise outage resolved. Continue reading →

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Web Application Outage Resolved

Posted on February 19, 2011 by Brian Lesser

The database server that failed last night has been replaced and its services restored. The Web applications, including the Ethics on-line system, are now available. Service was restored at approximately 12 noon today (Saturday, February  19).

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Web Application Outages

Posted on February 19, 2011 by Brian Lesser

A number of Web applications are temporarily offline due to a critical hardware fault in a database server. The applications include the Ethics on-line system and other applications on runner.ryerson.ca. The hardware fault occurred in the late evening of Friday, … Continue reading →

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Resource Management System Outage

Posted on February 17, 2011 by Brian Lesser

At approximately 5 a.m. this morning, a system disk failed in one of our Ryerson Resource Management System (RMS) servers. The disk failed during a backup which delayed the recovery process. [Update: service was restored at 3 PM.] We are … Continue reading →

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