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- WiFi outage on Tuesday October 22, 2024 from 1:01 to 1:14 PM
- CE Azure labs outage on Thursday September 5, 2024
- Slow connectivity to applications on Tuesday September 3, 2024
- WiFi Network outage on Wednesday August 28, 2024 from 5:20 to 7:15 AM
- ServiceNow (Ask HR and IT Help) outage on Monday August 26, 2024
Author Archives: Branka Halilovic
Scheduled my.ryerson system maintenance: Sunday, October 11, 2015 from 6:30 a.m. to 9 a.m.
The software that runs the my.ryerson, uPortal will be upgraded to a new version on Sunday, October 11, 2015 from 6:30 a.m. to 9 a.m. Access to the my.ryerson portal and all applications accessed through the my.ryerson portal may be … Continue reading
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Emergency Brightspace by D2L maintenance: Saturday, September 5, 2015 from 1 a.m. to 7 a.m.
D2L needs to make an emergency firmware update to our instance of Brightspace on Saturday, September 5, 2015 from 1 a.m. to 7 a.m. Brightspace will not be available during this time. This update was initially planned to be included … Continue reading
Scheduled my.ryerson outage: Tuesday, September 1, 2015 from 6 a.m. to 8 a.m.
The my.ryerson portal will not be available on Tuesday, September 1, 2015 from 6 a.m. to 8 a.m. due to the switchover from Blackboard to Brightspace by D2L. RAMSS, eHR and other applications accessed through the my.ryerson portal will not be … Continue reading
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Brightspace by D2L intermittent access issues: Wednesday, August 5, 2015
Since this morning, Wednesday, August 5, 2015 some users have reported issues when trying to access Brightspace by D2L. At times, they will receive an “Unauthorized Access” error message, and other times they were able to login. Sometimes it can … Continue reading
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Daylight Saving Time (DST) Switch, Sunday, March 8, 2015 at 2 AM
Due to the switch to Daylight Savings Time, the following applications will not be available: RAMSS and eHR on Sunday, March 8, 2015 from 00:01 AM to 3:30 AM OGF from Saturday, March 7, 2015 at 22:45 PM to Sunday, … Continue reading
Scheduled Blackboard system maintenance, Saturday, January 10, 2015 from 00:01 a.m. to 1 a.m.
In order to fix a Blackboard Web Service issue reported on Monday, January 5, 2015, CCS will be making configuration changes to one of the Blackboard web servers. The change is scheduled for Saturday, January 10, 2015 from 00:01 a.m. … Continue reading
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Scheduled Central Authentication Service (CAS) maintenance: Thursday, February 6, 2014 from 6:15 am to 6:45 am
On Thursday, February 6, 2014 between 6:15 am and 6:45 am, CCS will perform necessary system maintenance on Ryerson’s Central Authentication Service (CAS) that controls the login process to my.ryerson.ca, Google Apps at Ryerson, and other services. CAS users may … Continue reading
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Scheduled Blackboard system maintenance – Friday, January 17, 2014, 5 AM – 8 AM
The Blackboard database will be moved to new storage on Friday, January 17, 2014 between 5 AM and 8 AM. Blackboard will not be available during this period. All other systems and applications accessed through the my.ryerson portal (including RAMSS) will … Continue reading
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Security Advisory – Adobe Breach Update, Nov. 22, 2013
Last month, Adobe Systems Inc. reported a serious security breach that compromised their product source code and the accounts of 150 million customers. Adobe has selectively notified only 38 million of their customers to date. Given the sheer volume of … Continue reading
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my.ryerson portal currently unavailable – Monday, Nov. 4 @ 1:36 pm
The virtual web servers that are used as from ends for my.ryerson.ca are currently unresponsive. Technical support staff is currently investigate the cause of the problem. Update 4:00 PM: CCS began taking steps at roughly 2:30 to return the portal … Continue reading
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