Categories
Archives
-
Recent Alerts
Author Archives: Branka Halilovic
Security Advisory – Adobe Breach
On Oct 3, 2013, Adobe Systems Inc. announced that its network had been breached. The cyber attack compromised information relating to Adobe’s 2.9 million customers, including payment data such as credit card numbers, as well as the source code for … Continue reading
Posted in All Categories
Comments Off on Security Advisory – Adobe Breach
my.ryerson outage: Friday, May 30, 2013, 8 AM – 8:26 AM
On Friday, May 30, 2013, between 6 am and 8 am, CCS was performing scheduled maintenance on storage devices which impacted the my.ryerson portal and all applications accessed through the my.ryerson portal, CAS and all CAS-fied applications, RMS administration and … Continue reading
Posted in All Categories, Blackboard, CAS, eHR, Google Apps, my.ryerson, RAMSS
Tagged Blackboard, eHR, Google Apps, my.ryerson, RAMSS
Comments Off on my.ryerson outage: Friday, May 30, 2013, 8 AM – 8:26 AM
Problem with Blackboard Chat Tool: Wednesday, March 13, 2013
This week we started getting reports of the Blackboard Chat tool not working for some users. After investigation, it was determined that the latest language pack which was rolled out to production on Friday, March 8 caused issues with the Chat … Continue reading
Posted in All Categories, Blackboard
Tagged Blackboard
Comments Off on Problem with Blackboard Chat Tool: Wednesday, March 13, 2013
Scheduled applications outage during the Daylight Saving Time (DST) switch: Sunday, March 10, 2013 1 AM – 3:30 AM
RAMSS, eHR and OGF services will not be available on Sunday, March 10, 2013 between 1 AM and 3:30 AM due to the DST switch. We apologize for any inconvenience this may cause. -Computing and Communications Services
Hardware issues with CS/RAMSS servers, January 16 and January 17
Two of the four RAMSS (PeopleSoft Campus Solutions) application servers crashed at approximately 00:02 am on Wednesday, January 16. They both came back up normally. However, during the day on Wednesday, January 16, we started experiencing the same issues issues … Continue reading
Posted in All Categories, RAMSS
Tagged RAMSS
Comments Off on Hardware issues with CS/RAMSS servers, January 16 and January 17
Scheduled www.ryerson.ca and the my.ryerson portal outage: Friday, January 18, between 6 am and 7 am
To mitigate issues that caused my.ryerson and CAS services interruptions on Dec 26, 2012 and Jan 1, 2013, CCS will be moving www.ryerson.ca and uPortal to a new load balancer on Friday, January 18, between 6 AM and 7 AM. … Continue reading
Posted in All Categories, Blackboard, eHR, Google Apps, my.ryerson, RAMSS
Tagged Blackboard, eHR, Google Apps, my.ryerson, RAMSS
Comments Off on Scheduled www.ryerson.ca and the my.ryerson portal outage: Friday, January 18, between 6 am and 7 am
Scheduled RAMSS outage, December 24, 2012 from 5:30 am to 12 noon
Due to a hydro power upgrade project that must be completed at Ryerson, RAMSS will be unavailable on December 24, 2012 from 5:30 am to 12 noon. This is unavoidable and we apologize in advance for the inconvenience that this … Continue reading
Posted in All Categories, RAMSS
Tagged RAMSS
Comments Off on Scheduled RAMSS outage, December 24, 2012 from 5:30 am to 12 noon
CAS service interruption: Dec. 16 11:7 PM – Dec 17 2:12 AM
Central Authentication Service (CAS) application server’s threads had reached the max and could not handle new requests at 11:57 PM on December 16, 2012. Services were restored at 2:12 AM on December 17, 2012. This affected all CASified applications, including … Continue reading
Posted in All Categories, Blackboard, eHR, Google Apps, my.ryerson, RAMSS
Tagged Blackboard, eHR, Google Apps, my.ryerson, RAMSS
Comments Off on CAS service interruption: Dec. 16 11:7 PM – Dec 17 2:12 AM
Intermittent Campus Printing Service (CPS): Tuesday, Nov. 28 2012 8:16 AM – 9:16 AM
Web based Campus Printing Service (CPS) periodically generated errors when users submitted print jobs online from 8:16 AM to 9:16 AM this morning. A restart of the application resolved the issue. We apologize for the inconvenience. -Computing and Communications Services
Posted in All Categories
Comments Off on Intermittent Campus Printing Service (CPS): Tuesday, Nov. 28 2012 8:16 AM – 9:16 AM
New Gmail compose and reply features – November 27, 2012
Google has rolled out a new Gmail compose and reply feature. When Ryerson Gmail users login to their accounts, they will notice a new popup window asking them to try out the new compose experience. More information about a new … Continue reading
Posted in All Categories, Google Apps
Tagged Google Apps
Comments Off on New Gmail compose and reply features – November 27, 2012