At 9:37 am an outage was caused by an attempt to prevent a re-occurrence of yesterday’s outage. Service was restored at 9:42 am.
Categories
Archives
-
Recent Alerts
Network Service Interruption in POD building (1st floor): Aug. 31, 2011 09:37 AM – 09:42 AM
Posted in All Categories, network
Comments Off on Network Service Interruption in POD building (1st floor): Aug. 31, 2011 09:37 AM – 09:42 AM
Network Service Interruption in POD building (1st floor): Aug. 29, 2011 13:15 PM) – UPDATE
Starting around 1:15 PM today, Aug 29, 2011, a network failure occured on the first floor of the POD building. The network outage seems to be limited to the .60 subnet, and is affecting the Cashiers and Registrar area.
The Network Group is investigating and an update will be provided shortly.
UPDATE: A defective network device (GBIC) was replaced at approximately 1:45 PM and services have been restored.
– Computing and Communications Services
Posted in All Categories
2 Comments
Groupwise service interruption: Aug. 29, 2011 7:11 am – 8:20 am
At approximately 7:11 a.m. today, August 29, 2011, an application problem caused the GroupWise server to crash. The server was re-started and services were restored at 8:20 a.m.
We apologize for the service disruption.
-Computing and Communications Services
Posted in All Categories, GroupWise
Comments Off on Groupwise service interruption: Aug. 29, 2011 7:11 am – 8:20 am
Network Interruption to YDI and TRS – 12:30 pm, August 24, 2011
At 12:30 pm, some users in TRS and YDI experienced a 10 minute interruption in their network service. An error was introduced into the configuration of the distribution switch for the two buildings.
Posted in All Categories, network
Comments Off on Network Interruption to YDI and TRS – 12:30 pm, August 24, 2011
Authentication Service Disruption
Due to a server configuration problem no one was able to log into my.ryerson.ca from roughly 2:00 to 2:20 PM today (Saturday Aug. 20, 2011). The problem has been fixed and we apologize for the disruption.
-Computing and Communications Services
Posted in All Categories, eHR, eResources, my.ryerson, RAMSS
2 Comments
Interruption to Core Applications – 9:38 am, 17-August-2011
At 9:38 am, there was a 2 min. interruption in access to most core applications including Rmail and Blackboard. It was caused by a configuration error in a data centre network switch that caused the switch to reboot.
The configuration error has been corrected.
Please accept our apologies for the outage.
-Computing and Communications Services
Posted in All Categories, eHR, my.ryerson, network, RAMSS, RMail
Comments Off on Interruption to Core Applications – 9:38 am, 17-August-2011
Intermittent Internet Access – 3:05 pm, August 15, 2011
At around 3:05 pm, access to the Internet became unreliable. Upon investigation, the problem was found to be external to the Ryerson network. GTANet has been contacted about the problem and reported that it was a BGP connection problem that has been resolved.
Posted in All Categories, Internet
Comments Off on Intermittent Internet Access – 3:05 pm, August 15, 2011
Intermittent Access to Core Applications – 11:47 am, August 12, 2011
At approximately 11:47AM the SSL accelerator that services Ryerson WebMail had a problem with it’s dual network interfaces. The links between the data centre switches were flooded , resulting in intermittent connectivity to various core applications.
One of the network interfaces on the SSL accelerator was shut down at 12:52PM, resolving the intermittent connectivity issue.
The cause for the flooding is under investigation.
Posted in All Categories
Comments Off on Intermittent Access to Core Applications – 11:47 am, August 12, 2011
GroupWise Web access outage
At approximately 9:42 a.m. today, August 12, 2011, a problem was detected with the GroupWise web server. Initial investigation indicated that the web server ran out of memory. The server was re-started and services were restored at 9:55 a.m.
We apologize for the service disruption.
-Computing and Communications Services
Scheduled power outage at 110 and 111 Bond Street on August 24, 2011
Due to installation of smart hydro meters, a short power outage (1 to 2 minutes) will occur at 110 and 111 Bond Street on August 24, 2011 some time between 8 a.m. and 12 p.m.
-Campus Planning & Facilities
Posted in All Categories, power
Tagged power
Comments Off on Scheduled power outage at 110 and 111 Bond Street on August 24, 2011