GroupWise web service interruption & mail delivery delay: Thursday, Aug. 23, 2012 7:45 PM – 08:17 PM

A GroupWise server hung at approximately 7:45 PM on Thursday, Aug. 23, causing a short delay in mail delivery and unavailability of web client access to GroupWise.    The affected server (GW1) was rebooted and full services restored around 8:17 PM.

We apologize for the service disruption.

-Computing and Communications Services

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Groupwise (GWPOS2) service interruption – Aug. 21, 2012 5:00 AM – 7:05 AM

The web interface for the GroupWise server GWPOS2 was not available this morning from 5 AM – 7:05 AM.   A forced reboot was carried out this morning and full services were restored at approximately 7:05 AM.

The outage affected e-mail services for CCS staff.

We apologize for the service disruption.

– Computing and Communications Services

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Interruption to Wireless Access – 12:30 pm 20-August-20

Wireless access was interrupted for all locations except TRSM.

One of the wireless controllers had to be rebooted to clear the issue. Service was restored @ 13:20 20-August-20 .

We apologize for the interruption.

Computing and Communications Services

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Groupwise (GWPOS3) service interruption – Aug. 15, 2012 5:30 AM – 7:30 AM

The nightly scheduled reboot of the GroupWise server GWPOS3 did not complete normally and a forced reboot was required this morning.    Services were restored at approximately 7:30 AM.

The outage affected e-mail services for Schools (faculty and some admin staff).

We apologize for the service disruption.

– Computing and Communications Services

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Groupwise partial service outage: Thursday, August 9, 2012 06:40 AM – 06:50 AM

The GroupWise server (GW1) providing web client access & Internet mail delivery services was rebooted this morning to clear a system problem.  Services were unavailable between 6:40 AM – 6:50 AM.

We apologize for the service disruption.

-Computing and Communications Services

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Intermittent LDAP authentication failures – Friday, July 27, 2012 8:00 AM – 9:30 AM

Various LDAP servers used for authentication experienced high CPU load this morning, causing intermittent response for various applications, includuing my.ryerson, Blackboard, eHR, Confluence, Jira and others.   The problem started around 8:00 AM and was resolved around 9:30 AM, following a server reboot of all the LDAP servers.

We apologize for the service disruption.

– Computing and Communications Services

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Intermittent Connectivity to Wireless Users Across Campus – July 26, 2012 – 13:45 PM

A defective blade in a WDS (Wireless Distribution Switch) was noticed at approximately 13:45 today. This caused intermittent connectivity to wireless users across campus. The blade was replaced at approximately 14:00 and connectivity is now stable.

We apologize for the service interruption.

Computing and Communications Services

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sharedata service disruption: Tuesday, July 24 2012 11:30 PM – 11:35 PM

A 5 minute interruption of the CFAPS sharedata (S: drive) services will be experienced tonight, Tuesday, July 24 2012, starting at ~11:30 PM, to allow for the increase of system resources on the server (memory).

We apologize for the service disruption.

-Computing and Communications Services

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my.ryerson.ca, Blackboard, eHR, RAMSS service disruption: Friday, July 20 2012 7:21 AM – 7:34 AM

A scheduled firewall upgrade carried out this morning temporarily disrupted my.ryerson and applications accessed through the portal, including Blackboard, eHR and RAMSS.    The service disruption started around 7:21 AM and lasted until 7:34 AM.

We apologize for the service disruption.

-Computing and Communications Services

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GroupWise web service interruption & mail delivery delay: Wednesday, July 18, 2012 08:30 AM – 08:53 AM

A GroupWise service hung at approximately 8:30 AM today, Wednesday, June 18, causing a short delay in mail delivery.    The affected server (GW1) was rebooted and full services restored around 8:53 AM.   During the server reboot, 8:45 AM – 8:53 AM, web client access to GroupWise was not available.

We apologize for the service disruption.

-Computing and Communications Services

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