blog.ryerson.ca outage on Wednesday, January 25, 2017 from 3:06 PM to 3:34 PM

The blog.ryerson.ca server became unresponsive on Wednesday, January 25, 2017 at 3:06 PM. The server was restarted and service returned to normal at 3:34 PM. We are investigating the root cause.

Please accept our apologies for any problems this outage has caused.

-Computing and Communications Services

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blog.ryerson.ca outage from Wednesday, January 18, 2017 7:50 PM to Thursday, January 19, 2017 8:25 AM

The blog.ryerson.ca server became unresponsive on Wednesday, January 18, 2017 at 7:50 PM. The server was restarted and service returned to normal at 8:25 AM on Thursday, January 19, 2017. We are investigating the root cause.

Please accept our apologies for any problems this outage has caused.

-Computing and Communications Services

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Google Drive service disruption on Tuesday, January 17, 2017 starting at 11:41 AM

Google is reporting service issue with Google Drive at 11:14 AM today. CCS has also received reports from some of our users that Google Drive was not available.  The latest Google Status information is available at:

https://www.google.com/appsstatus#hl=en&v=issue&sid=4&iid=fb887d4953c88406aab04e737d583560

We will provide updates when they become available.

Update 10:11 AM, Jan. 18 2017: Google reported at 4:20 PM, Jan 17, 2017 that the problem with Google Drive has been resolved.

Please accept our apologies for any inconvenience this issue may have caused.

-Computing and Communications Services

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Network outage in KHW-71B lab on Monday, January 16, 2017 from 8:37 AM to 9:10 AM

On Monday, January 16, 2017, CCS received reports about network outage in KHW-71B lab. Network services reset the network switch servicing this area and services were resumed at 9:10 AM.

We apologize for any inconvenience.

-Computing and Communications Services

 

 

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Network outage at TRSM on Thursday January 12, 2017 at 7:00 AM

On Thursday, January 12, 2017, at 7:00 AM, a network switch servicing a portion of the 7th floor at TRSM started to  report errors. The Network Services team is investigating the issue

Update:

Network services team reset the network switch and services resumed at 9:30 AM

We apologize for any inconvenience.

-Computing and Communications Services

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RAMSS access by staff in the Service Hub unavailable: Monday, January 9, 2017 from 12:34 PM to 2:30 PM

On Monday, January 9, 2017, at 12:34 PM, it was reported to CCS that staff in the Service Hub were unable to process student enrollments in RAMSS using a virtual server.  The problem was traced to a network firewall rule and the issue was resolved around 2:30 PM.

We apologize for the inconvenience.

-Computing and Communications Services

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Problem accessing RAMSS via my.ryerson.ca on Tuesday, December 27, 2016 from 3 AM to 10:30 AM

On Monday, December 27th, 2016, at 3 AM, there was an issue with the my.ryerson portal forwarding students to RAMSS.  The issue was resolved and normal access was restored at 10:30 AM.

We apologize for the inconvenience this problem caused for many students.

-Computing and Communications Services

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lynda.com security compromise

Computing and Communications Services has been made aware of a security breech at lynda.com.

This breech has compromised the accounts of about 55,000 of their users (0.5%)

If you have created a lynda.com account, you should change your password on it. If your Ryerson password resembles your lynda.com password please change your Ryerson password as well.

-Computing and Communications Services

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Network outage on Monday, December 12, 2016

On Monday, December 12, 2016, at 2:35 PM, a network switch servicing the basement of the library building and room LIB-74 failed and caused a network outage. Network services team reset the switch and services resumed at 3:09 PM

We apologize for any inconvenience.

-Computing and Communications Services

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Network outage on Friday, December 8, 2016 at 9:18 AM

On Friday, December 9, 2016, at 9:18 AM, an increased multicast network traffic caused random 5 to 7 minutes network outage for some buildings on campus such as CE , EPH and CCS area.  The Network Services team is investigating the root cause.

We apologize for any inconvenience.

-Computing and Communications Services

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