SIP phone outage: Friday, March 24 2017, 7 AM – 8:15 AM

Posted on March 24, 2017 by Casey Carvalho

A scheduled network change caused an outage of SIP phones on Friday, March 24, 2017 between 7 AM and 8:15 AM.

We apologize for any inconvenience.

-Computing and Communications Services

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VAPPS service disruption: Tuesday, March 21 2017 3 AM – 3:25 PM

Posted on March 21, 2017 by Casey Carvalho

Following an automated database patch update that took place around 3 AM on Tuesday, March 21 2017, the VAPPS system used to deliver virtual applications to students, faculty and staff prevented new user connections or users that did not connect to the system recently from having access to VAPPS.   Users that connected to VAPPS recently were not affected.   Technical administrators investigated the problem and restored services around 3:25 PM.

We apologize for any inconvenience.

-Computing and Communications Services

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Academic printing outage in the Library: Monday, March 20 2017 11:50 AM – 12:25 PM

Posted on March 20, 2017 by Casey Carvalho

At approximately 11:50 AM on Monday, March 20 2017, eight out of 10 printers in the Library’s Information Commons (LIB272) area lost network connectivity.    Services were restored at 12:25 PM.  The root cause of the problem was traced to a failed network switch.

We apologize for any inconvenience.

-Computing and Communications Services

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blog.ryerson.ca outage on Friday, March 17 2017 5:42 AM – 7:27 AM

Posted on March 17, 2017 by Casey Carvalho

The blog.ryerson.ca service was not available on Friday, March 17, 2017 between 5:42 AM and 7:27 AM.  We are investigating the root cause.

Please accept our apologies for any problems this outage has caused.

-Computing and Communications Services

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Network outage on Sunday March 12, 2017 from 3:00 to 11:00AM

Posted on March 12, 2017 by michael

On Sunday March 12, 2017 at 3:00 AM,  a core network device failed. This prevented all access from/to the Internet. Network services team resolved the issue and services resumed at 11:00 AM.

We apologize for any inconvenience.

-Computing and Communications Services

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blog.ryerson.ca outage on Thursday, March 9 2017 9:55 AM – 9:59 AM

Posted on March 9, 2017 by Casey Carvalho

The blog.ryerson.ca service was not available on Thursday, March 9, 2017 between 9:55 AM and 9:59 AM.  We are investigating the root causes.

Please accept our apologies for any problems this outage has caused.

-Computing and Communications Services

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Network outage at 415 Yonge on Wednesday March 8, 2017 at 6:00 PM

Posted on March 8, 2017 by michael

On Wednesday March 8, 2017 at 6:00 PM,  network connectivity to 415 Yonge building was lost. Network services team is investigating the issue.

Update: 8:20PM connectivity for 415 Yonge was restored. The problem was a power fault which has been repaired.

We apologize for any inconvenience.

-Computing and Communications Services

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blog.ryerson.ca outages on Saturday, March 5, 2017

Posted on March 5, 2017 by Hongbo HE

The blog.ryerson.ca service was not available on Saturday, March 5, 2017 between 11:41 AM and 12:06 PM and between 15:10 PM and 15:45 PM. We are investigating the root causes.

Please accept our apologies for any problems this outage has caused.

-Computing and Communications Services

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blog.ryerson.ca outage on Wednesday, March 1, 2017 from 7:05 AM to 7:57 AM

Posted on March 1, 2017 by Casey Carvalho

The blog.ryerson.ca service became unresponsive on Wednesday, March 1, 2017 at 7:05 AM. The service was restarted and returned to normal at 7:57 AM.

Please accept our apologies for any problems this outage has caused.

-Computing and Communications Services

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blog.ryerson.ca outage on Tuesday, February 28, 2017 from 12:57 AM to 9:23 AM

Posted on February 28, 2017 by Hongbo HE

The blog.ryerson.ca server became unresponsive on Tuesday, February 28, 2017 at 12:57 AM. The service was restarted and returned to normal at 9:23 AM. We are investigating the root cause.

Please accept our apologies for any problems this outage has caused.

-Computing and Communications Services

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