Google is reporting a service issue with Google Calendar, starting at 10:22 AM today. The latest Google Status information is available at:
https://www.google.com/appsstatus#hl=en&v=issue&sid=2&iid=cc21ebe3962430b2e4ae2b52e3dde98f
We will provide update when they become available.
Please accept our apologies for any inconvenience this issue may have caused.
UPDATE: Google provided an update at 1:13 PM indicating that the problem was resolved.
-Computing and Communications Services
Around 3:10 am two fibre data links experienced problems. The link that connects the main campus to TRS failed and the link to College Park (CPK) partially failed. There was no impact in TRS because Ryerson has another fibre link to TRS. The partial damage to the CPK link resulted in the loss of some network services. Roughly 60% of wireless services are still working in the building.
The problem is a result of a fire in a Hydro One cable chamber. The fire is out and the fibre vendor is waiting for permission to enter the chamber to repair the fibre.
Update: Sunday June 2, 2019 at 17:00. The fibre links have been restored by the vendor.
Starting around 8:50 AM, on Wednesday, May 29, 2017, Ryerson’s Central Authentication Service (CAS) became unresponsive for some users. This impacted access to my.ryerson, eHR, RAMSS and other applications. The service was restarted at 9:35 am and returned to normal. CCS continues to investigate the issue.
We apologize for any inconvenience.
-Computing and Communications Services
On Wednesday, April 10, 2019, CCS received reports that some Windows 7 computers are unable to logon.
CCS is investigating the issue and will provide an update as soon as possible.
We apologize for any inconvenience this is causing.
-Computing and Communications Services
Google reported a service issue with all of the Google Services (including Gmail, Drive, and Calendar) starting at approximately 6:50 AM today. The latest Google Status information is available at:
https://www.google.com/appsstatus#hl=en&v=issue&sid=5&iid=df974d012febcd7ad8ef758e5ae79327.
The issue was resolved at approximately 7:39 AM.
We apologize for any inconvenience this may have caused.
-Computing and Communications Services
On Friday January 11, 2019 at 8:30 AM, CCS received an alert about network outage at Pitman Hall building. Network Services team had to reboot the network switch servicing this building and service resumed at 10:15.
We apologize for the inconvenience this outage has caused.
-Computing and Communications Services
CCS has been informed that all the phones in TRSM building stopped working. The issue has been escalated to the vendor for support.
Update:
Issue was resolved at 7:30 PM
We apologize for any inconvenience this service disruption is causing.
-Computing and Communications Services
On Friday, Nov. 30, 2018 starting at approximately 9:30 AM there have been reports of delays in email deliveries.
CCS is investigating the issue and will provide an update as soon as possible.
Update 2:30 PM: The issue was discovered and fixed and the email queue was cleared by 12:15 PM.
We apologize for any inconvenience this is causing.
-Computing and Communications Services
The Ryerson Network team is aware of an ongoing issue with the Ryerson Wireless Network. Some users are experiencing difficulty obtaining a connection and/or logging in.
Network Engineering is currently investigating the issue with the vendor to resolve the issue. Further details will be provided when available.
Update:
A workaround has been implemented on Wednesday November 21, 2018 at 9:20 AM to resolve the issue.
We apologize for any inconvenience this service disruption is causing.
-Computing and Communications Services
At approximately 3:10 PM today, Thursday, Nov. 15, 2018, we became aware of an issue with the Ryerson Wireless Network which has some users experiencing difficulty obtaining a connection and/or logging in. Network Engineering is currently investigating the issue with the vendor to resolve the issue. Further details will be provided when available.
We apologize for the inconvenience this outage has caused.
-Computing and Communications Services
