On Friday, Nov. 30, 2018 starting at approximately 9:30 AM there have been reports of delays in email deliveries.
CCS is investigating the issue and will provide an update as soon as possible.
Update 2:30 PM: The issue was discovered and fixed and the email queue was cleared by 12:15 PM.
We apologize for any inconvenience this is causing.
-Computing and Communications Services
The Ryerson Network team is aware of an ongoing issue with the Ryerson Wireless Network. Some users are experiencing difficulty obtaining a connection and/or logging in.
Network Engineering is currently investigating the issue with the vendor to resolve the issue. Further details will be provided when available.
Update:
A workaround has been implemented on Wednesday November 21, 2018 at 9:20 AM to resolve the issue.
We apologize for any inconvenience this service disruption is causing.
-Computing and Communications Services
At approximately 3:10 PM today, Thursday, Nov. 15, 2018, we became aware of an issue with the Ryerson Wireless Network which has some users experiencing difficulty obtaining a connection and/or logging in. Network Engineering is currently investigating the issue with the vendor to resolve the issue. Further details will be provided when available.
We apologize for the inconvenience this outage has caused.
-Computing and Communications Services
At approximately 10:30 AM today, Wednesday Nov. 14, 2018, we became aware of an issue with the Ryerson Wireless Network which has some users experiencing difficulty obtaining a connection and/or logging in. Network Engineering is currently investigating the issue with the vendor to resolve the issue. Further details will be provided when available.
Update:
The issue was resolved at 18:30 and services resumed normally
We apologize for the inconvenience this outage has caused.
-Computing and Communications Services
On Friday October 26, 2018 at 8:00 AM, CCS monitoring systems indicated there is a longer than usual delay to access internet resources. The problem traced to external internet name servers. Network services team moved Ryerson to use another set of internet name servers and services resumed at 9:00 AM.
We apologize for the inconvenience this outage has caused.
-Computing and Communications Services
On Thursday October 18, 2018 at 9:50 AM, CCS monitoring systems indicated there is an issue causing intermittent network connectivity to SCC building. The issue with wired and wireless network connectivity was resolved and services were resumed at 11:10 AM.
We apologize for the inconvenience this outage has caused.
-Computing and Communications Services
The blog.ryerson.ca service was not available on Monday, October 22, 2018, between 12:30 PM and 13:30 PM. The cause of the problem is being investigated.
Please accept our apologies for any problems this outage has caused.
-Computing and Communications Services
On Sunday October 14, 2018 at 2:45 PM, CCS received reports that the network is not fully functional at BTS building after an overnight power outage. The network switch servicing that area was rebooted and services resumed at 5:00 PM
We apologize for the inconvenience this outage has caused.
-Computing and Communications Services
On Wednesday, September 26, 2018 at 9:45 AM, CCS received reports about intermittent WiFi access. Problem was traced to two of the WiFi controllers that had to be rebooted. Services resumed at 10:20 AM.
We apologize for the inconvenience this outage has caused.
-Computing and Communications Services
On Thursday September 20, 2018, CCS received reports about intermittent network connectivity from Ryerson’s new residence on Jarvis St. to the main campus. The problem has been traced to the large amount of traffic originating from a small set of remote IP addresses in the residence being throttled by one of our network security devices. The device has been adjusted and CCS is monitoring network performance.
We apologize for the inconvenience this problem has caused.
-Computing and Communications Services
